Representative:We received a letter stating there is a complaint filed against QTB Services [redacted] Please update your records accordinglyAs stated in the complaint the person signed a contract on 416.QTB had sent her a customized employee enrollment kit by email, received return receipt that the email was read.QTB followed up with a phone call in early July about the enrollment period, at that time she said that she is using a different vendor.The company made no attempt to contact QTB to be released from the contract.QTB sent invoice for the setup of the customized employee enrollment kit and sent invoice for the stated fee in the signed contract.$setup fee if zero participation within the initial enrollment periodThank YouMike [redacted] [redacted] [redacted] **
Representative:We received a letter stating there is a complaint filed against QTB Services [redacted] Please update your records accordinglyAs stated in the complaint the person signed a contract on 416.QTB had sent her a customized employee enrollment kit by email, received return receipt that the email was read.QTB followed up with a phone call in early July about the enrollment period, at that time she said that she is using a different vendor.The company made no attempt to contact QTB to be released from the contract.QTB sent invoice for the setup of the customized employee enrollment kit and sent invoice for the stated fee in the signed contract.$setup fee if zero participation within the initial enrollment periodThank YouMike [redacted] [redacted] [redacted] **