Quad City Trolley Co

Long story shortOur bus was dirty, poorly maintained, not at all like the pictures, seemed to be unsafe, and the worst partthe owner is just terrible and is not at all worried about pleasing his customersThe AC and radio advertised both didn't workThe worst part - my bridesmaid sat on a rip in the seat, which exposed a spring, which ripped her dress right in the ***I finally got the owner to call me back (leaving a message & of course not telling him who I was or why I was calling) and his words to me were"You can tell me what happened all you want but I'm not doing anything about it." In the end he was actually yelling at me, his customer, and hung up on meDO NOT USE THIS COMPANYI realize that there are a view good reviews on them out there, but pay attention to that over 95% of them are all reviews saying STAY AWAY! Such a disappointment to see companies like thisGood companies have the motto, "The customer is always right!" (even when they're not)

Long story short. Our bus was dirty, poorly maintained, not at all like the pictures, seemed to be unsafe, and the worst part... the owner is just terrible and is not at all worried about pleasing his customers. The AC and radio advertised both didn't work. The worst part - my bridesmaid sat on a rip in the seat, which exposed a spring, which ripped her dress right in the [redacted]. I finally got the owner to call me back (leaving a message & of course not telling him who I was or why I was calling) and his words to me were.. "You can tell me what happened all you want but I'm not doing anything about it." In the end he was actually yelling at me, his customer, and hung up on me. DO NOT USE THIS COMPANY. I realize that there are a view good reviews on them out there, but pay attention to that over 95% of them are all reviews saying STAY AWAY! Such a disappointment to see companies like this. Good companies have the motto, "The customer is always right!" (even when they're not).