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Quality Automotive Northwest

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Quality Automotive Northwest Reviews (1)

Complaint: I am rejecting this response because:- MrRussick was not initially, or ever, referred to Quality Automotive North West's insurance company by Jody Guengerich or any employee of the companyThe insurance was supplied months after the incident by AAA Oregon/Idaho Jody Guengerich offered to pay to have a new trunk lid put on at a partnered bodyshop after her employee admitted fault, emails and estimates have been recorded as evidenceMrRussick requests the name of the Les Shwab employee who claimed the damage was not caused by Quality Automotive North WestMrRussick has been to Les Shwab since and gotten the names of the witnesses who agreed the tow truck driver damaged MrR [redacted] car- MrRussick did not yell at any employee, this is a statement again with no name provided- The SUV MrRussick's car backed into did have damage on it as the manager on duty at the time stated that he needed to go contact the owner of their vehicle- The claim was partially investigated by AAA Oregon/Idaho with a concluding offer of a partial buyout that would not have been enough to fix the cost of the carMrRussick has names, numbers and messages to reference- MrRussick was never provided insurance information by Quality Automotive and has a recording of it being deniedMrRussick was initially provided the number of the man who sold Quality Automotive their insurance policy and this is acknowledged by AAA as a mistake they made- MrRussick was never asked to explain his vehicles damaged by Quality Automotive after the truck operator admitted faultQuality Automotive is implying they have asked MrRussick or have been in contact, they have notQuality Automotive blocked MrRussick's number after he retrieved the estimate from a third party that they requestedPlease note, in their google reviews, someone is reporting having had the same exact issue of denial of liability with the same exact driver involvedPlease provide the names of those you spoke to at Les SchwabGetting a random phone number who you claim is the driver of a SUV from a company with a lack of integrity is not helpful or relevantIf no damage was caused and no incident occurred why did the owner of the SUV contact you at all? Les Schwab would not give out the numbers of clients over the phone Sincerely, Andrew R [redacted]

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