I went and picked up the jeep and the trans had been driven until it would not move because of lack off trans fluid I told customer we would fix and put fluid in it but could not guarantee that would fix the transmission problem I offered to fix when thay contacted me got mad because was broke withch I understand and customer called back I offered agin that I would look at it I did not put a new line I just pached but I also never said that I put new line on [redacted] Chris Meeks
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not accept the offer because as you can tell there was no offer being madeOnce again I look at the fact that I was charged $for a hose to be replaced and fixed but instead the problem was originally handled in the form of patching the hose upUpon me having another mechanic to look at the car, he noticed that it was only a small hose that cost $for the replacementHe also only charged us $for the parts and laborI did not look into going to a different mechanic until after I first called Meeks and was advised that they charged me a $to patch up a hose in the line and if I wanted to have the whole line replaced that it would be $alone for just a new lineNo time during the conversation was an offer made to fix the problemI told my husband about the issueHe called Meeks back and tried to get it resolvedMy husband explained the issue again and told Meeks that we paid $for towing and $to get the problem fixed, because when he contacted them from the beginning he was advised that it would be $to have the problem fixedMeeks, explained again that it would be $alone not including labor to have a new line put inBut the $we were charged was for the patching of the hose, transmission fluid, and laborOnce again there was no offer made about fixing the problem at all during either one of the phone callsThat was when I decided to have another mechanic look at it and even he stated that we were being overcharged for the repair that was temporarily madeThat was when I decided to contact the Revdex.comA few days later Meeks did call stating that they wanted to fix the problem but the problem has already been fixed by a different mechanicTherefore, all I am asking for is my money back in the form of $because had Meeks took the time to resolve the issue from start then I would not had to seek another mechanic and this complaint would not been filed to begin with
my response is that we offered to fix the jeep at no cost if custom would bring jeep back I never said I would replace the line new I call owner told them if u run a trans out of fluid that it is possible hat it is not any good any more and did not want to spend money to replace the line if there was a chance that the trans was no good so I pached the line and filled full of fluid and it worked call owner thay said great we will pick up Friday so we left like it was I only charged $150 for towing figering out the problem an patching the line the new fluid and labor one month later owner called me said it was broke agin I said to bring back she hung up on me and the someone else called cussed me out and next day I talking to Revdex.com Chris Meeks
I went and picked up the jeep and the trans had been driven until it would not move because of lack off trans fluid I told customer we would fix and put fluid in it but could not guarantee that would fix the transmission problem I offered to fix when thay contacted me got mad because was broke...
withch I understand and customer called back I offered agin that I would look at it I did not put a new line I just pached but I also never said that I put new line on [redacted] Chris Meeks
I went and picked up the jeep and the trans had been driven until it would not move because of lack off trans fluid I told customer we would fix and put fluid in it but could not guarantee that would fix the transmission problem I offered to fix when thay contacted me got mad because was broke withch I understand and customer called back I offered agin that I would look at it I did not put a new line I just pached but I also never said that I put new line on [redacted] Chris Meeks
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not accept the offer because as you can tell there was no offer being madeOnce again I look at the fact that I was charged $for a hose to be replaced and fixed but instead the problem was originally handled in the form of patching the hose upUpon me having another mechanic to look at the car, he noticed that it was only a small hose that cost $for the replacementHe also only charged us $for the parts and laborI did not look into going to a different mechanic until after I first called Meeks and was advised that they charged me a $to patch up a hose in the line and if I wanted to have the whole line replaced that it would be $alone for just a new lineNo time during the conversation was an offer made to fix the problemI told my husband about the issueHe called Meeks back and tried to get it resolvedMy husband explained the issue again and told Meeks that we paid $for towing and $to get the problem fixed, because when he contacted them from the beginning he was advised that it would be $to have the problem fixedMeeks, explained again that it would be $alone not including labor to have a new line put inBut the $we were charged was for the patching of the hose, transmission fluid, and laborOnce again there was no offer made about fixing the problem at all during either one of the phone callsThat was when I decided to have another mechanic look at it and even he stated that we were being overcharged for the repair that was temporarily madeThat was when I decided to contact the Revdex.comA few days later Meeks did call stating that they wanted to fix the problem but the problem has already been fixed by a different mechanicTherefore, all I am asking for is my money back in the form of $because had Meeks took the time to resolve the issue from start then I would not had to seek another mechanic and this complaint would not been filed to begin with
my response is that we offered to fix the jeep at no cost if custom would bring jeep back I never said I would replace the line new I call owner told them if u run a trans out of fluid that it is possible hat it is not any good any more and did not want to spend money to replace the line if there was a chance that the trans was no good so I pached the line and filled full of fluid and it worked call owner thay said great we will pick up Friday so we left like it was I only charged $150 for towing figering out the problem an patching the line the new fluid and labor one month later owner called me said it was broke agin I said to bring back she hung up on me and the someone else called cussed me out and next day I talking to Revdex.com Chris Meeks
I went and picked up the jeep and the trans had been driven until it would not move because of lack off trans fluid I told customer we would fix and put fluid in it but could not guarantee that would fix the transmission problem I offered to fix when thay contacted me got mad because was broke...
withch I understand and customer called back I offered agin that I would look at it I did not put a new line I just pached but I also never said that I put new line on [redacted] Chris Meeks