This patient came in and purchased our Ultra Dentures to replace her old ones made from a different dentist years priorThis patient returned within two months for an adjustment, but complained that they didn't seem to fit how she wanted them toOur staff told her that she could schedule to come
back in to have them relined at NO CHARGE, and she made an appointment on a day of her own choosing
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me even though they told me it would be $per top and bottom denture ($total) Had they told me there would be no charge, I wouldn't have had a reason to file a complaint I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
This patient came in and purchased our Ultra Dentures to replace her old ones made from a different dentist years priorThis patient returned within two months for an adjustment, but complained that they didn't seem to fit how she wanted them toOur staff told her that she could schedule to come
back in to have them relined at NO CHARGE, and she made an appointment on a day of her own choosing
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me even though they told me it would be $per top and bottom denture ($total) Had they told me there would be no charge, I wouldn't have had a reason to file a complaint I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***