Quality Commercial Roofing

From: [redacted] Sent: Thursday, June 05, 11:AM /> To: drteamSubject: You said you were waiting on quality commercial roofing revisit the facility for [redacted] and we repaired some new areas make them happy and we will get back to you and give you some more beach

This guy might have years in the roofing business but it is years of lying and taking advantage of peopleI have in my possession a year written guarantee from the owner who personally promised me that he had fixed every leak in my roofHe had initially quoted me a price to fix a single area of my roof that was leaking but after his inspection of the whole roof he informed me that what I really needed was to coat my entire roof due to other issues and for that he would give me my guaranteeHe has abused virtually every person from my company who has called him to report these leaks by calling the liars and other names and has refused to fix the leaks I paid him to fixTo claim we have refused to move cars for him so he can fix the leaks is complete non-senseWhy on earth would we do that? If I didn't want my leaks fixed I wouldn't be complaining would I? Use this man at your peril

From: *** ***
Sent: Monday, *** 19, 4:PMTo: ***Subject: RE: *** *** *** ** ** *** ***
We visit the customer they show us two new roof leaksWill be out in weeks time to repair damage Per customer said they it only leaks when wind blows one wayWe will fix what ever is missing to be fix

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you *** update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me.
Resolution will only be satisfactory if *** fulfill his commitment and it doesn't take months
*** made an unscheduled visit to my residence on *** 16th; I was not home to point out areas of the leaks. My *** was home, I spoke with *** via phone and he was adamant that I verbally point out areas of leaks, which he states are new leaks. The areas I verbally pointed out are in the initial areas
My last conversation with *** was *** 16th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint On *** I had repairs to my flat roof done by the ***'s company the agreement included clean roof of all debries & power blow surface clean, prep & prim all roof area to be repaired, silicone lap seal over all seams and penetrations, install ruberized roof coating over all screws and nuts, install modified rubber roofing on all damaged areas and all damaged seams, re-cover complete roof & flashing with aluminum coating plus a year warrantyInitial complaint filed *** On *** 19, message via Revdex.com *** stated "We will be out in weeks time to repair damage." If all the above had been done professionaly my roof would not have any leaks todaySince this communication I have not heard from *** I find the *** to be, irresponsible, unreliable and untrustworthyIn addition to advertisement using words like "QUALITY, ALL WORKMANSHIP WARRANTED, and WE SPECIALIZE IN RECONDITIONING FLAT & METAL ROOFS.TranslateDesired Settlement / OutcomeDesired Settlement: selectDesired Outcome: *** should honor the agreement
Regards,

The [redacted] called me on [redacted] 29th; said he would call on [redacted] 30th to schedul a visit. As of today I have not had a phone call or any other communication.

From: [redacted] Sent: Thursday, June 05, 2014 11:25 AM
/>
To: drteamSubject: You said you were waiting on quality commercial roofing revisit the facility for [redacted] and we repaired some new areas make them happy and we will get back to you and give you some more beach

From: [redacted] Sent: Tuesday, July 01, 2014 10:51 AMTo: drteamSubject: RE: Quality Commercial Roofing [redacted]
 
[redacted] from quality commercial roofing company this is for [redacted] also dental have the full warranty then we will give you more updates soon as we roll back to the job site
 
 
Sent from my T-Mobile 4G LTE Device

This guy might have 20 years in the roofing business but it is 20 years of lying and taking advantage of people. I have in my possession a 5 year written guarantee from the owner who personally promised me that he had fixed every leak in my roof. He had initially quoted me a price to fix a single area of my roof that was leaking but after his inspection of the whole roof he informed me that what I really needed was to coat my entire roof due to other issues and for that he would give me my guarantee. He has abused virtually every person from my company who has called him to report these leaks by calling the liars and other names and has refused to fix the leaks I paid him to fix. To claim we have refused to move cars for him so he can fix the leaks is complete non-sense. Why on earth would we do that? If I didn't want my leaks fixed I wouldn't be complaining would I? Use this man at your peril.