The initial sidewalk was damaged because the protective covering had blown offOur contract states that we do not guarantee concrete from cracking and/or surface damage from any causeAlso there is a disclaimer for incidental and/or consequential damagesEven so, Mr [redacted] states he had choices to remedy the work and he choose to have the the concrete resurfacedI have talked with our construction manager and he said that painting the sidewalk was never offered, and regarding being ignored; claims Mr [redacted] did not always respond to his callsMr [redacted] was charged $1,for the original sidewalk, which he paidAmerican paid $to have the concrete resurfacedWe are willing to refund Mr [redacted] the difference$Thank you for your concern in this matter
Company states the check was mailed out last week
The initial sidewalk was damaged because the protective covering had blown offOur contract states that we do not guarantee concrete from cracking and/or surface damage from any causeAlso there is a disclaimer for incidental and/or consequential damagesEven so, Mr [redacted] states he had choices to remedy the work and he choose to have the the concrete resurfacedI have talked with our construction manager and he said that painting the sidewalk was never offered, and regarding being ignored; claims Mr [redacted] did not always respond to his callsMr [redacted] was charged $1,for the original sidewalk, which he paidAmerican paid $to have the concrete resurfacedWe are willing to refund Mr [redacted] the difference$Thank you for your concern in this matter