We are not responsible for a third party company's work We suggested to the customer that she use Vigilante or us to fix her existing problem We have no idea who she used or what that company did
We went back and unit working properly ! Customer did not pay anything extra we would of never of asked him too ! We installed what Rheem specialist told us to install to stop the unit from freezing up and modified the duct work ! Please let me know if you need anything else !
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Quality left my family without heat for seven monthWe paid approx$for a new boilerThat does not work properlyMy electric bills have double since we have to use portable heaters I do not care about who does the work that you should have done in the first placeYou just walked away and felt no responsibility to my family and me You did not take into consecration the water levels from the old boiler to the new one, which is causing the problems not the wet return I do not have a contract with Vigilante You hired them to come and solve the problem you createdSO FIX IT SINCE THEY HAVE MORE EXPERIENCE THEN YOU I file this complaint back in January with no progressIt has been a continuing of emails back and forthWe have been subject to one of the worst winters ever, I had to recover from surgery during this time in a cold homeThe expenses from this project has escalated beyond what a heating job should take We hired an steam boiler expert and to our amazement all statements regarding my existing return system made by Quality Heating & Cool Incand Vigilant Plumbing Coare falseThe consultant John Cataneo of Gateway PlumbingThis is a company that was recommend from one of the leading experts in New York on steam boiler systemWe ask for a boiler that would be equal to our original boiler but that was not the case My question to Revdex.com what can you do to HELP ME! What power do you have to ensure this boiler can be either fix or replace I have attach my consultant statement for your review Please let me know if this is something you can help me with Sincerely, ----------------
We are not responsible for a third party company's work We suggested to the customer that she use Vigilante or us to fix her existing problem We have no idea who she used or what that company did
We went back and unit working properly ! Customer did not pay anything extra we would of never of asked him too ! We installed what Rheem specialist told us to install to stop the unit from freezing up and modified the duct work ! Please let me know if you need anything else !
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Quality left my family without heat for seven monthWe paid approx$for a new boilerThat does not work properlyMy electric bills have double since we have to use portable heaters I do not care about who does the work that you should have done in the first placeYou just walked away and felt no responsibility to my family and me You did not take into consecration the water levels from the old boiler to the new one, which is causing the problems not the wet return I do not have a contract with Vigilante You hired them to come and solve the problem you createdSO FIX IT SINCE THEY HAVE MORE EXPERIENCE THEN YOU I file this complaint back in January with no progressIt has been a continuing of emails back and forthWe have been subject to one of the worst winters ever, I had to recover from surgery during this time in a cold homeThe expenses from this project has escalated beyond what a heating job should take We hired an steam boiler expert and to our amazement all statements regarding my existing return system made by Quality Heating & Cool Incand Vigilant Plumbing Coare falseThe consultant John Cataneo of Gateway PlumbingThis is a company that was recommend from one of the leading experts in New York on steam boiler systemWe ask for a boiler that would be equal to our original boiler but that was not the case My question to Revdex.com what can you do to HELP ME! What power do you have to ensure this boiler can be either fix or replace I have attach my consultant statement for your review Please let me know if this is something you can help me with Sincerely, ----------------