We had Roto Rooter come in ion August 30, to do a water line locate as requested by the contractor who was scheduled to do a service pull on our water line due to leaking under our house I was quoted a rate of *** 1) the Roto Rooter guy showed up without the proper equipment and had to drive back to the shop to retrieve the proper one2) He quoted a much higher rate that what I was quoted over the phoneAfter arguing with him that I will pay what I was originally quoted, he proceeded to say that the person did hot know what she was talking about and quoted me the wrong price He quoted *** and said he would give me a 10% discount Whoopti do!!! 3) He spent all of - minutes trying to located the line and put down pieces of tape and that's all I got for *** 4) I called Roto Rooter a few days later to ask for a drawing or diagram of where the line was in the floor of our basement The receptionist advised that it should not be a problem and promised to have the Roto Rooter guy call me Well that was on September 7th It is now September 21st and I have not heard a word back I was hoping to have this diagram for future reference so that if a leak occurs again, I would not have to go through the process of doing another water line locate
My contractor has since finished the water line replacement
I have left a comment on Roto Rooter's while ago now regarding my issues with them and I have not heard anything back from the manager/owner I guess they are not interested in negative customer feedback and have no intention of addressing any issues that their customers have experienced I would not recommend Roto Rooter They are way overpriced for the little service they provide
I had Roto-Rooter come by for an estimate to install a part that I relieved from the manufacturerThey only had to install it
Price close to $Insane for minutes of work
Had it done by *** for under $all in
We had Roto Rooter come in ion August 30, to do a water line locate as requested by the contractor who was scheduled to do a service pull on our water line due to leaking under our house I was quoted a rate of *** 1) the Roto Rooter guy showed up without the proper equipment and had to drive back to the shop to retrieve the proper one2) He quoted a much higher rate that what I was quoted over the phoneAfter arguing with him that I will pay what I was originally quoted, he proceeded to say that the person did hot know what she was talking about and quoted me the wrong price He quoted *** and said he would give me a 10% discount Whoopti do!!! 3) He spent all of - minutes trying to located the line and put down pieces of tape and that's all I got for *** 4) I called Roto Rooter a few days later to ask for a drawing or diagram of where the line was in the floor of our basement The receptionist advised that it should not be a problem and promised to have the Roto Rooter guy call me Well that was on September 7th It is now September 21st and I have not heard a word back I was hoping to have this diagram for future reference so that if a leak occurs again, I would not have to go through the process of doing another water line locate
My contractor has since finished the water line replacement
I have left a comment on Roto Rooter's while ago now regarding my issues with them and I have not heard anything back from the manager/owner I guess they are not interested in negative customer feedback and have no intention of addressing any issues that their customers have experienced I would not recommend Roto Rooter They are way overpriced for the little service they provide
I had Roto-Rooter come by for an estimate to install a part that I relieved from the manufacturerThey only had to install it
Price close to $Insane for minutes of work
Had it done by *** for under $all in