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Quality Florals Plants & Landscapes by Makrancy Inc.

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Reviews Quality Florals Plants & Landscapes by Makrancy Inc.

Quality Florals Plants & Landscapes by Makrancy Inc. Reviews (5)

Aloha MrH***, thank you for taking the time to outline your concerns I hope my response can provide you with some clarity on the situation It is customary that we make an additional payment for all vehicles that we purchase that have outstanding liens We do this in part, to
ensure that during the title transfer and loan payoff process, the seller does not experience any late payment delinquencies due to its unpredictable timing As you may know, we are not privy to the specific monthly payment dates for an outstanding loan as Lenders will not disclose this private information In your case, an initial payment was made and the internal payoff process was initiated Unfortunately, there was an additional payment due prior to the final payoff being completed, and it is my understanding that this is why you were assessed a late fee As of this correspondence, our part of the loan payoff process has been completed Moving forward, I would like to provide you with a letter addressed to your lender should they require clarification about the timing of the payoff Please feel free to contact our Administration Office at 808.***.*** and provide them with the requisite information and we will draft the correspondence Additionally, if there are any additional funds due to complete the payoff of your previous loan, we will be happy to cover it provided that the funds due are a result of our actions Thanks again for reach out to us via the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The loan has been paid off. I greatly appreciate your assistance with this issue and I would like to accept their offer to write a letter. Thank you for your for your help!
Sincerely,
Drew H[redacted]

Thanks again for taking my call last week. As discussed, we had completed the repair on the vehicle in questions and thought that when it was returned, the customer was satisfied with the results. Attached, please find the receipt from the service shop that addressed the issue. Please note the that...

date that the work was done, predates the complaint.Iwould appreciate it if you could make the proper adjustment to our account so we can maintain our A+ rating with the Revdex.com.Mahalo, Ryan

Attention Revdex.com: Attached for your review and use, is a copy of the FedEx verification that the payoff of Mr. H[redacted] loan was received by the lender in a manner coinciding with my initial response.  The tracking number is 778529076655.  I would like to reaffirm my offer to Mr. H[redacted] to provide him with a letter to his credit reporting agency outlining the situation and restitution for any fines incurred by the timing of our payoff. Thank you for your consideration.

Aloha Revdex.com: Thank you for this opportunity to respond to complaint #[redacted].  The issue at hand is simply a clerical error that when corrected, did not result in a positive outcome for the complainant.  Even after the price correction was made, we did our best to find a middle ground...

to sell Mrs. [redacted] the vehicle in question.  Please also note that the complaint seems to be driven by Mr. [redacted] while our interaction was primarily with his wife.  We have worked diligently to maintain our outstanding record with the Revdex.com and hope you consider our standing with your organization while evaluating this matter.  I have attached a copy of the letter that we sent directly to the complainant via e-mail.  If you have any additional questions or concerns, please feel free to contact me.   I can be reached during normal business hours at [redacted] Mahalo, Rima B[redacted]Member/ManagerAutosource, LLC.

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Address: 900 Ala Moana Blvd., Trenton, New Jersey, United States, 96814

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