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Quality Foundation Repair

4350 S 90th St, Omaha, Nebraska, United States, 68127-1310

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Quality Foundation Repair Reviews (%countItem)

The crew did a good job - they were quick, courteous and did a great job cleaning up before they left. You could hardly see that any work was done in our yard!

Quality Foundation Repair Response • Apr 10, 2020

Jason,
Thank you very much for the kind words and for taking the time to leave us a review! Our crew prides themselves on leaving the work area clean and tighty when the work is installed. Don't hesitate to reach out to us if you have any questions! Thank you again, we appreciate your business.
Enjoy your spring and summer,
Steve

We were very pleased with the employees and for the completed work. We would highly recommend a quality Foundation.

They came when they said they would. They were curtious and friendly. Worked steady even though it was cold outside. Cleaned everything up including the lawn where they had to dig. I would highly recommend their workmanship.

Quality Foundation Repair Response • Feb 14, 2020

Betty,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We are thrilled to hear that we met all of your expectations. Quality work means everything to us, which is why we included it in our name.
Thank you for seeing that in us as well.
Take care,
Steve

I was very pleased with Quality Basement Repair. They were fast and competitively priced

I wasn't going to give a review but was sent a link by text (to review on google but now I'm on a roll) requesting one in exchange for a $10 *** gift card. I like *** so here goes. They did a job in my basement. The job was probably done very well and worth the amount quoted BUT my problem was misdiagnosed. The work they did did not fix the problem I told the owner we had. The owner and I went back and forth by text. He also came in person with his wife. The owner refused to say that he misdiagnosed the problem and eventually charged me for the job WITH INTEREST instead of fixing the problem or giving me a discount. Am I happy? No.

Quality Foundation Repair Response • Dec 02, 2019

Elizabeth we are sorry that you feel the services we provided were misdiagnosed. Unfortunately the issue you're experiencing now and the issue we addressed are two very different issues. It was suggested to you during the initial estimate provided that you should have a plumber come out to unplug your floor drains. Two weeks after our installation a plumber did come out and stated these pipes were collapsed. This is outside of the scope of work we provide. We are not plumbers nor at fault for this issue. We can't be held accountable in regards to your floor drains being collapsed as we didn't cause this issue.

We haven't lied about anything and would rather our integrity as a highly rated, recommended, and awarded company not be put into question because you have a (separate) issue going on in your household. We addressed a water seepage issue inside of your home that was in fact needed (not misdiagnosed). We are not plumbers nor are we responsible for your (separate) issue of collapsed pipes that exist outside of your home. We went above and beyond to assist you including outside of business hours. We made several suggestions during this time and nothing satisfied you. In meeting and discussing things over with your husband he had a clear understanding of the situation, was in agreement, and in no way had any complaints. It isn't until after we had mentioned that a solution would be an additional charge that this relationship went south. Furthermore, It was only after you started becoming rude that we decided it would not be in our interest to assist you any further.

Steve came out on time and gave us a bid on the spot. He was very reasonably priced and competitive with other companies. He is genuine and does a good job. Highly recommend him. Have already referred him.

I got several quotes from different companies to fix my water in the basement problem. Quallity Foundation Repair's advertisment said "Why pay more when we can do it for less". This proved to be true. For an example one company quoted me almost the exact price I payed Quality Foundation Repair and they told me I had to have the drywall removed (which they would do at an additional cost of $800 - $1,000), the bathroom stool had to be removed by me or a plumber, the washer and dryer had to be moved out by me. They would use my old sump pump or I could buy a new one from them at an additional cost (around $275). That company said they could complete the job in four days and couldn't get to me for seven weeks.
When I met with the owner, Steve, for a quote I was immediately at ease. You could tell he wasn't a pushy business man and he walked me through what needed to be done and why to fix my water problem. First they would install a "new" sump pump, he said no drywall had to be removed, they would take out the toilet and move the washer and dryer and all this would be included in his quote. They scheduled it four weeks earlier than the other companies and got it done in one day. They came promptly at the time agreed upon and were finished by the late afternoon with everything back as it had been when they arrived. Not a scratch had been made on the drywall.
Steve also called the day after the work was done to make sure everything was done to my satisfaction and if I had any questions.
One extra shout out to the very nice lady they have answering the phones, she also was a pleasure to talk to.
I would definitely recommend Quality Foundation Repair for you foundation repair.

Made & confirmed appointment a month out and the week before appointment for 10am on the 11th of Oct. They did not show up or call. At 10:10 I called and was informed he wasn't coming because he called me(no call was received) to confirm again? I'm unsure why you wouldn't show up for an appointment that was confirmed twice. I took off work for this appointment and the owner couldn't even call to apologize for their error. Very unprofessional to have people take time from work for an appointment and then you don't show up. Horrible horrible business ethics.

Quality Foundation Repair Response • Dec 03, 2019

Brittany,
We apologize we were not able to get a response confirming the appointment. On September 17th, you called and made an appointment with us but since the appointment was scheduled a month away we do not consider these appointments confirmed since it's so far in advance. Like many businesses we try to confirm a few days prior to our arrival and did not hear from you. However, we have reached out to you, including the owner, who you spoke with trying to resolve the issue and apologize. Steve was still willing to meet you within the hour at your residence. Instead, we were met with nothing but yelling and insult being hurled at us despite all our efforts to move forward.

We absolutely loved the outcome & quick response time in a time of need. They worked with us and made sure to get everything done on our timeline to sell our home. Thank you again!

Quality Foundation Repair Response • Jul 15, 2019

Matthew, thank you for taking the time to leave us a review. We try our best to take the time to work around both of our schedules and meet in the middle. You were a pleasure to work with! Thank you so much. -Steve

This company was quick to respond to our flooding problems. The owner kept in touch with us to let us know when work would be done. They followed through with what they said they would do. They were reasonably priced. Cleaned up good.

Quality Foundation Repair Response • Jul 15, 2019

Connie, we are happy to hear that you're satisfied with the work we completed! Communication is key here at Quality Foundation Repair. Please don't hesitate if you have any questions, we are here to help.
-Steve

I had a sub pump installed by Quality Foundation Repair and I have to say I couldn't be more pleased. From the start to end Steve went above and beyond to ensure that I was satisfied. The office staff is was friendly and very efficient. The install was done in an occupied apartment and my resident was very impressed with the not only the quality but the respect the men had for their home and belongings. I would recommend Quality Foundation to anyone and will for sure be calling Steve for any foundation needs I may have in the future. Thank you Steve for a job well done!

Quality Foundation Repair Response • Feb 25, 2019

Thank you, Julie for the kind words. Our company is based on efficiency and also integrity, and respect for all our customers.

We had a crawl space which smelled up the whole house. Quality Foundation Repair quoted us a price to encapsulate and insulate the crawl space. They completed the work and cleaned up everything in a day. We can no longer smell the moldiness. It is truly amazing and has saved on our utility bills as well! We would highly recommend having this done by the experts at Quality Foundation Repair. What a great company and professional group of people. Thank you again Steve! It was an awesome experience for us and wish we had done this sooner!

Quality Foundation Repair Response • Jan 04, 2019

Randy & Linda,
Thank you for taking the time to share your experience with our company! We at Quality Foundation believe in getting the job done right. We appreciate and are blessed to have customers like you who continue to make our business grow by leaving us reviews! I will be sure to share your kind words with our crew!
Have a wonderful rest of the year and please don't hesitate to call us if you have any questions.
Steve

Quality foundation did an amazing job. They took all of the necessary measurements beforehand, and knew exactly what they were doing. Got our house done in three days!!! All of the dirt was put back, around the house, and everything looks good. Our doors inside and out do not stick anymore!! I would recommend this company to anyone that needs foundation work!

Quality Foundation Repair Response • Oct 05, 2018

Thank you for the wonderful kind words. As a company we strive to do quality work at a reasonable price. Please let us know if you have any questions or concerns.

They wete all vwry nice people. When They were dpne tjey explained what we needed to do.

Quality Foundation Repair Response • Aug 03, 2018

Thank you Denise and Ed, We are happy to help out. Don't forget to maintain positive drainage and clean gutters with min 4' downspout extensions. Call me if you ever have any questions. Thank you for your business. Steve

Fabulous experience with people of integrity. Pricing was very fair. Work was fast and very well done.

Quality Foundation Repair Response • Aug 03, 2018

Brad,
Thank you for sharing your experience with others! We are pleased to hear that you had a great experience with our company. Enjoy the rest of your summer!

The crew from Quality Foundation Repair did an amazing job on our Foundation. The fixed a major problem quickly and affordably. They left our yard and house cleaned up, like it was when they came. Great to work with, they explained everything they were doing and worked to accommodate everything we were hoping for. Great service!

Quality Foundation Repair Response • Mar 20, 2018

Brandon,
Thank you for taking the time to leave us a review! We are happy to hear that we provided you with a good experience. Our mission is to deliver every customer with top notch service and a piece of mind. If you know of anyone who is in need of our services, and choose our company to preform the work, you will earn a $*** referral fee!
Thanks again,
Steve

I had to have Quality Foundation Repair come in and do a push pier job on the house my wife and I were buying. It had to be done before we could close. Steve *** and his crew arrived promptly, when scheduled, surveyed what needed to be done and where (based on an engineering inspection) and got right down to work. They were very careful in their demolition, hung plastic tarps around the work area, to make sure the dust didn't spread. When they got through the basement floor, they put plastic down where they could put the dirt they had to excavate. QFR was very busy that day, with crews in other locations, but they always made me feel I was their top priority. They got in, did the job quickly and professionally and cleaned up afterwards as well. They had to wait for a city inspector to check the work before they could replace the section of concrete floor they had to remove. Afterwards, they got that done fast, it was done well, and looks great. The cost was pretty much where I expected it as well. I have one or two other things I need done at our "new" home. I'm definitely calling Steve and QFR!

Quality Foundation Repair Response

Jack,

We appreciate your business. Our company strives to make each customer feel that the work being done is completed to top quality. We realize this is an inconvenience for the customer when this work needs to be done and want to make it as easy as possible to get the problem solved and let customers enjoy their homes again. Also remember we offer a $*** referral for work to de done for future customers.

Steve

We are very happy that we chose Quality Foundation Repair to install a drain pipe and sump pump system in our basement. They were very easy to work with, reasonably priced, very professional and cleaned up when they were finished. Highly recommend!

Quality Foundation Repair Response

Barbra, we appreciate you taking the time to leave us a review! References like these keep our business going and for that we cannot thank you enough! I will be sure to share your kind words with our team. If you know of anyone who is in need of our services, and they choose our company to fix their repairs, we will honor you with a $*** check! Thanks again for choosing QFR & have a great rest of the year!
Steve

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Address: 4350 S 90th St, Omaha, Nebraska, United States, 68127-1310

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