Quality Home Delivery

Dear [redacted] I am very sorry that this service call has taken so long to correct for you As I said this morning we did have the windows ready but it was my fault - plain human error - that the grids were not put in I can arrange for us to be out there on Monday the 20th instead of Thursday the 23rd to complete this repair Please let me know if Monday is a good day for you.Sincerely, [redacted] ***Job CoordinatorSouthern Vinyl WindowsLiberty, SC [redacted]

We have scheduled Mr [redacted] to replace his IG's in the three windows that had gone bad for Wednesday February 10, at 9:a.mHopefully this will take care of his problem Thank You, [redacted]

This note is concerning complaint #***. I have not heard from anyone from Southern Vinyl about replacing my windows. I would like my complaint reopened because it has not
been resolved by March 15, like *** told the Revdex.com that it would beThank you, *** ***

*** said to let you know that she will try to have *** *** windows fixed by March 15,

Spoke to [redacted] on October 21, 2015 & told her that we had to order tempered glass for her bathroom window & as soon as it comes in we will schedule our service person to come replace the insulated glass unit.

We have scheduled Mr. [redacted] to replace his IG's in the three windows that had gone bad for Wednesday February 10, 2016 at 9:30 a.m. Hopefully this will take care of his problem.   Thank You, [redacted]

Dear [redacted]I am very sorry that this service call has taken so long to correct for you.  As I said this morning we did have the windows ready but it was my fault - plain human error - that the grids were not put in.  I can arrange for us to be out there on Monday the 20th instead...

of Thursday the 23rd to complete this repair.  Please let me know if Monday is a good day for you.Sincerely,[redacted]Job CoordinatorSouthern Vinyl WindowsLiberty, SC   29657[redacted]