Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We have reviewed the response and have noted a few discrepancies Primarily, it is [redacted] and Stephanie N***; we do not share the same last name and it has been brought to the attention of the business numerous times This is mostly important because the deposit check was generated by Stephanie N***, not [redacted] The $check that was cashed by Quality Homes had the issuer's name listed as: Stephanie N*** When we contacted the business, repeatedly, to recover the $check they continually stated that they had no record of such Moreover, we never received any return calls until we finally placed a final call and a male employee left a voicemail He again stated that they have no record of a $check deposit from Stephanie N*** Following this we sent a receipt from Stephanie N***'s bank proving that someone cashed the $check that Stephanie N [redacted] gave Garrett M [redacted] on or about August **, Even after sending this we were told that Quality Homes had no record of such and it appeared that criminality at some level may be afootThus, Stephanie N [redacted] filed a police report with the Suffolk County Police Department reference report number [redacted] It was not until days after such report was filed by Stephanie N [redacted] that Quality Homes agreed to finally furnish the $refund We acknowledge that as of this writing we have received a $refund but still feel that the above written response from Quality Homes was inaccurate to say the leastFurthermore, we also feel that the manner in which this situation was handled by them was unprofessional and not within the standards that a company who prides themselves as being a "customer service oriented" business should operate In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We have reviewed the response and have noted a few discrepancies Primarily, it is [redacted] and Stephanie N***; we do not share the same last name and it has been brought to the attention of the business numerous times This is mostly important because the deposit check was generated by Stephanie N***, not [redacted] The $check that was cashed by Quality Homes had the issuer's name listed as: Stephanie N*** When we contacted the business, repeatedly, to recover the $check they continually stated that they had no record of such Moreover, we never received any return calls until we finally placed a final call and a male employee left a voicemail He again stated that they have no record of a $check deposit from Stephanie N*** Following this we sent a receipt from Stephanie N***'s bank proving that someone cashed the $check that Stephanie N [redacted] gave Garrett M [redacted] on or about August **, Even after sending this we were told that Quality Homes had no record of such and it appeared that criminality at some level may be afootThus, Stephanie N [redacted] filed a police report with the Suffolk County Police Department reference report number [redacted] It was not until days after such report was filed by Stephanie N [redacted] that Quality Homes agreed to finally furnish the $refund We acknowledge that as of this writing we have received a $refund but still feel that the above written response from Quality Homes was inaccurate to say the leastFurthermore, we also feel that the manner in which this situation was handled by them was unprofessional and not within the standards that a company who prides themselves as being a "customer service oriented" business should operate In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]