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Quality Lincoln Motorcars, Inc

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Quality Lincoln Motorcars, Inc Reviews (1)

Review: Purchased a 2012 Hyundai Sonata Limited 2.0T off of Quality Hyundai (Quality Lincoln - Mercury, Inc.) on August 8th, 2013 This vehicle was advertised as a "CERTIFIED Pre-Owned Hyundai", which was supposed to have meet strict inspection criteria set up by Hyundai. We purchased the vehicle through eBay Motors where the dealership had it advertised. The price of the car was advertised for $16,995 and we paid $16770 plus processing fee plus a tag fee... total paid $16999.50. Upon arriving at the dealership I inspected the car briefly and noticed the passenger side front tire had some damage to the sidewall, the rubber was torn in two areas and I pointed this out to the attention of the sales person ([redacted]), I also pointed out a large curb rash/damage to the same wheel near where the sidewall was damaged. I asked if this was safe, and I asked him if this passed through state inspection and the Hyundai certification program this way and I was assured it was safe and it did pass. I also noticed a few other small imperfections such as the steering wheel's finish in one area was wearing through and one button on the radio seemed to have been jammed or was defective. After traveling almost 250 miles and through terrible traffic and having a hungry 4 year old with us as well I rushed through and took delivery of the vehicle, assuming since it had passed through Hyundai's "rigorous inspection" for certification everything would be fine and would covered under the factory warranty which was still in effect and extended since it was a "Certified Pre-owned Hyundai". After driving the vehicle just over 300 miles, I noticed that also the driver's side front tire also had a bulge in the sidewall... I also measured the tires tread depth which was measured 4/32nd and 5/32nd. I emailed [redacted] who was the original point of contact and Internet Manager about tire problems and I was told since they discounted the car (only $225) they could not do anythingDesired Settlement: I've already made contact with Hyundai's Regional Consumers Affairs office and I'm waiting on a call back from them... I'm also reporting this matter to the NJ Dealer Board and to the NJ Attorney General's office. Clearly this car would not have met Hyundai's pre-owned certification program and clearly the description and inspection of the car by Quality Hyundai is probably just short of being fraud. We are going to wait for Hyundai to inspect the vehicle and determine what is going to be done about this. Also for the record, we have not yet received the title for this vehicle. Also for the record, the dealer also put the incorrect mileage on the bill of sale/sales invoice and I brought this to their attention as well. We want the radio button fixed, we want the steering wheel which is worn replaced, we want the passenger side front wheel replaced... either by Hyundai or by Quality Hyundai and we want a new set of tires or want compensated to allow for these repairs



Review: [redacted]

I am rejecting this response because:

Dealership has failed to provide written proof that the mileage errors have been corrected with Carfax and also with Autocheck Vehicle History Reports. I am also still going to pursue further action against this dealership for violating the law in sending documents by mail that had both mine and my wife's full social security printed on them, the dealership did this violation twice! This is in violation of NJ Law Stat. 56:8-164


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Description: Auto Dealers - New Cars, Auto Dealers - Used Cars, Auto Renting & Leasing

Address: PO Box 520, Millville, New Jersey, United States, 08332-0520


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