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Quality Metal Roof Mfgand Sales

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Reviews Quality Metal Roof Mfgand Sales

Quality Metal Roof Mfgand Sales Reviews (1)

The price of the material in which Mr [redacted] purchased from Quality Metal Roof was $Mr [redacted] asked if it were possible to pay for the entire amount of $6,with a credit card, and was told Quality Metal accepts payments for material only, as printed on the bottom of each invoiceMr [redacted] stated that he wanted to use a month interest free credit card; I told him again that our policy was only to collect money for material, balance due was to be paid to the installerMr [redacted] asked me to talk to the owner and see if he would accept the full amount with two (2) separate credit cards, so I did what he asked, and contacted Mr [redacted] back and told him that I received permission to do thatMr [redacted] made the remark that he could write a check with his cards but the interest would start immediately and not months from now, and would prefer not to do thatMr [redacted] requested us to go ahead and run the cards for the full $6000.00, stating he had different cards and wanted different amounts ran on each card which he specified: [redacted] $ran at 9:46:am on 12/2/ [redacted] *** $ran at 9:46:am on 12/2/We ran the cards while Mr [redacted] was on the line and told him they had been approved, and he thanked me, and everything was goodThe part of the complaint of $prior to start of job for materials and $after completion of job is a contract between the contractor/ [redacted] and the homeowner/ [redacted] Mr [redacted] was not signing a contract with Quality Metal Roof Mfg& Sales, and Mr [redacted] was aware of that Mr [redacted] called me ( [redacted] ***) complaining that his wife had to move clothes out of a closet and wanted us to reimburse them for the inconvenienceI asked what amount he was expecting since she never had wet clothes in the closet, and Mr [redacted] said there was no damage just inconvenience to his wife and she deserved a refundI asked again how much he was talking about his response was "2", and I asked $or $he laughed and said no, no I'm going to get at least $2000.00! I told him that was almost the full amount of the material he purchased from Quality Metal Roof, and he needed to address that to his installerResponse to complaint #Mr [redacted] has a contract in his possession from his contractor ( [redacted] )I spoke with [redacted] and he said he never signed and returned the contractResponse to complaint #Mr [redacted] did receive a copy of the Contract between him and his Contractor according to [redacted] (B & H Home Imp.) That is where they came to the agreement of $prior to start of job for materials and $after completion of jobThere was no contract between Quality Metal Roofing and [redacted] Response to complaint #I spoke with [redacted] ( [redacted] ***.) and he stated that he provides a year warranty on the homeowner's installationIf Mr [redacted] has a claim of damages, he should have contacted [redacted] and have them do an inspection and if it was something caused by the installation of his roof, it would have been fixedQuality Metal Roofing provides a limited year warranty through the paint manufacture only, which was provided Mr [redacted] Response to complaint #Mr [redacted] contacted us (Quality Metal Roof Mfg.) only after getting a quote from a company named [redacted] Mr [redacted] said that he had a relative who had bought from us and recommended us to himMr [redacted] wanted quotes for damages he said were caused by his satellite dish company, so he could turn them inI faxed Mr [redacted] estimates from two different installers as he requestedThese estimates were not from subcontractors of Quality Metal Roof Mfg& Sales [redacted] , the compliance officer, told us we were never the general contractor until 12/2/at 9:46am, when we accepted payment from Mr [redacted] for [redacted] , at which time it tied Quality Metal to the installerI did inform Mr [redacted] that his roof installation should only be a day job with a full crew, and weather permitting(See Exhibit A) Mr [redacted] asked me if we had a licenseAssuming he was speaking of a business license, my answer was yesI never stated that [redacted] 's was a subcontractor of Quality Metal Roof Mfg& SalesThe paperwork on file that Mr [redacted] spoke of is previous orders placed by [redacted] to Quality Metal Roof Mfg& SalesWhen Mr [redacted] called on 12/28/complaining that his wife had to remove cloths from her closet he never mentioned large amounts of waterMy question is why would he even contact Quality Metal Roof? We only provided the materials usedWhy did he not sign the contract given to him by [redacted] ? Mr [redacted] did contact the WV Deptof Labor according to [redacted] , Mr [redacted] knew that he had made the payment to us and legally tied us to the contractor [redacted] found it was deception of full payment and no fine was issued to Quality Metal, and that Quality Metal complied with Mr [redacted] 's request and currently has a contractor's license # [redacted] There was never any fraud going onWe never had files on installers, contractors, or wholesalersWe only keep records on what we have soldResponse to complaint #Quality Metal Roof Mfg& Sales is requesting a copy of the quote given by [redacted] to repair damagesThis will show what was previously damaged before the leak in the closet occurredThe City of [redacted] gave the permitDoes the city have an inspector that goes and inspects the finished job? Mr [redacted] should allow [redacted] access to the damage area in questionThe Chart shows rainfall in DecemberThe [redacted] area received over 8" of rain during that period (with the exception of or days)When Mr [redacted] stated that [redacted] stopped work on the 4th and began again on the 7th and then again on the 20th it had rained almost every dayIf he had a leak, he should have told [redacted] on 12/20, after days of rainMr [redacted] asked for a discount because it was taking so long to complete the jobMr [redacted] complained of paying interest on his credit cardsI told him I was sorry but I was not authorized to provide discounts and he would need to ask his installer about thatMr [redacted] also requested reimbursement for tickets and a hotel room for a [redacted] game that he claims was Quality Metal's fault that he could not attendMr [redacted] stated he received a statement in the mail for the full amount of the charges ran on his credit card and said it was unauthorized, which is untrueIf Mr [redacted] would have called and asked that only materials be charged to his credit card, we would have refunded his card and would not have been responsible through the Department of Labor officer [redacted] Mr [redacted] gave me the two credit card numbers and amounts to be charged on each credit cardI strongly feel that Mr [redacted] is being untruthful with his accusations and is trying to hold Quality Metal Roof Mfg& Sales responsible

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