We have a signed contract from the customer for (2) 32"x80" doors dated 9-19-15. In the remarks it is stated that the 36"x80" door would be ordered later. We ordered the (2) 32" doors...confirmed installation, went to the jobsite to find out that the customer had NOT had the stairs...
worked on, (that she stated would be). Stairs were not safe to haul door or people up there to install door. She then stated she did not order a door for downstairs (which is the other 32" door). We showed her the contract....and that was that. We did everything to satisfy this customer.
We have a signed contract from the customer for (2) 32"x80" doors dated 9-19-15. In the remarks it is stated that the 36"x80" door would be ordered later. We ordered the (2) 32" doors...confirmed installation, went to the jobsite to find out that the customer had NOT had the stairs...
worked on, (that she stated would be). Stairs were not safe to haul door or people up there to install door. She then stated she did not order a door for downstairs (which is the other 32" door). We showed her the contract....and that was that. We did everything to satisfy this customer.