Sent: Tuesday, January 24, 10:AMSubject: Pt Jocelyn *** Complaint We received a letter from you on November 15, regarding patient Jocelyn ***With Coolsculpting, results very, and patients sign consent agreeing to the fact that it might or might not workThe reason why the
second treatment was $,as opposed to $is because it's $per applicator and she got As far as us not "following up" with her, we encourage our patients to let us know when they aren't happyAnd she never did so until we received letter in the mailThe $on account is a courtesy that we give our patientsIt called Rewards Points, by any means we don't have to offer that, but we do that to be niceIn order to please her, we have decided to do a 3rd treatment free of cost in hopes she'll be more happy with her resultsThank you, Arielle Vintage Wellness and Aesthetics Center
Sent: Tuesday, January 24, 10:AMSubject: Pt Jocelyn *** Complaint We received a letter from you on November 15, regarding patient Jocelyn ***With Coolsculpting, results very, and patients sign consent agreeing to the fact that it might or might not workThe reason why the
second treatment was $,as opposed to $is because it's $per applicator and she got As far as us not "following up" with her, we encourage our patients to let us know when they aren't happyAnd she never did so until we received letter in the mailThe $on account is a courtesy that we give our patientsIt called Rewards Points, by any means we don't have to offer that, but we do that to be niceIn order to please her, we have decided to do a 3rd treatment free of cost in hopes she'll be more happy with her resultsThank you, Arielle Vintage Wellness and Aesthetics Center