Quantum Security and Innovations Reviews (1)
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Quantum Security and Innovations Rating
Address: 2020 Independence Commerce Dr Ste E, Matthews, North Carolina, United States, 28105-4202
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Warranty voided without even testing the system
I bought a new house from *** in *** Sc and they use QSI for their data cable and other audio video system wiring
I paid addition $for HDMI cable and connection point for my TVThe very first time I connected my TV to test the cable the connection broke and since then I contacted *** and QSI several time via email, phone and text messages but they did not take any action on my request
QSI response was thet "we have to void the warranty once clients install TV's to the HDMI's that we provided"They did not care to even come and look at the HDMI and figure out if it was already defected or not
I do not understand how one should test their product if warranty will be voided as soon as we connect the TV to their HDMI?
I want them to refund my money that I paid for HDMI