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Queens Towing Service

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Queens Towing Service Reviews (2)

Review: I parked [redacted]'s car accidentally blocking a private driveway in the [redacted], Manhattan in New York City (zip code [redacted]) and the car was towed very far away to a remote, unsafe area in Long Island City; every time I have been towed before, the car was towed to the NYPD pound in Manhattan, and I assume that a car, even if towed privately, should not be towed so far away. The business refused to accept credit cards and refused to give me a receipt and demanded cash only for $506, for a car that was towed just one or two days prior to my picking up the car with my girlfriend. Most importantly, the towing company failed to report the licence plate of my girlfriend's car for at least 24 hours. When we report the licence plate for her car that was missing, the NYPD told us that [redacted] had the wrong licence plate number and later said that there was a glitch in their system (because we did, in fact, submit the correct plate #). The NYPD ([redacted] Precinct in the [redacted], Manhattan) and myself were under the impression that the car was stolen and [redacted] submitted a report at the precinct. The sergeant left a voice mail on my and my girlfriend's cell phones telling us to pick up the car from this location one day after we reported the car missing.Desired Settlement: I would like a receipt for $506 I paid to the towing service and I would like to verify that they are allowed to tow a car beyond their jurisdiction. I would also like to verify that they are allowed to demand payment only in cash for such a big payment in such a remote, unsafe location.

Review: There was no signs or listing of fees to be charged. The person was very rude. I was charged $250 because my mini van was towed yesterday (June ** at 5:35 pm). My van was in their posession for about 13 hours. I was told to pay the $250 in cash only. I wanted a receipt and I was told I had to pay an additional $23 for a recepit. After researching the NYC Department of Consumer Affairs. It is listed that for a towed vechile due to blocking a driveway is $125 only as a maxmium. [redacted]"PRIVATE LOTSIf a sign is posted that a parking lot is reserved for customers only and you visit any other business, even for a few minutes, your car may be towed.TOW PROGRAMSThe City's rotation tow program (ROTOW) regulates towing fees for stolen vehicles that have been recovered or vehicles that have been abandoned.DCA regulates the City's DARP and ROTOW towing programs.DARP and ROTOW rate capsDARP towing rates - Vehicles registered at 10,000 pounds or less, for tow to storage facility: $125 - Vehicles registered at more than 10,000 pounds: $140- First three days of storage: $25 per day- Fourth day of storage and after: $27 per day- Towing to location other than tower's storage facility: add $4.00 per mile plus tolls ROTOW towing rates - Vehicle registered at 10,000 pounds or less: $125- More than 10,000 pounds: $140- First three days of storage: $25 per day- Fourth day and after: $27 per day Towing rates from private parking lot - Towing and three days of storage: $125- Fourth day of storage and after: $15 per day- "Drop fee" (for unhooking a car that is about to be towed): $62.50 If your car is towed for blocking a driveway, the maximum fee is $125 plus tax and $15 per day storage fee after three days.WHO TO CONTACT WHEN YOUR CAR IS ... towed from a shopping center or other private property - Look for a posted sign with the name and number of the company that towed your car. "Desired Settlement: I would like a refund for the overcharges.

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Description: TOWING-AUTOMOTIVE

Address: 38-21 23rd Street, Long Island City, New York, United States, 11101-3617

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