Quick Change Lube & Oil

Hello, I went in for an oil change but before doing I called and asked their pricesThey said $for the cheapest one and I said I want that oneWent it, the guy told me "oil change right?" I said yesHe calls me to pay and he said $I said what you told me it was $over the phoneHe agrees to have me pay $By this time my car has been moved up to exit their garages and the mechanic guy is still in my car attempting to take off the change oil lightHe hands me my keys I'm on my way I see my car says "my key" enacted which put restrictions on my car I can't go faster than music does not go all the way up, music mutes without a seatbelt onI called them and asked how they did it to take it off they said come bring it in we'all fix itI go back they don't know how to fix it, I ask for a refund and they say no come back tomorrow we'll fix it but they didn't know how to today after minutes or lessI called ford and they said you will need to purchase a new key to remo