Initial Business Response /* (1000, 5, 2014/11/03) */
Contact Name and Title:***
Contact Phone: ***
Contact Email: ***
I apologize for the inconvenience to the customerIt's never our intent to aggravate anyoneI'll be sending the customer a gift
card to the store as well as a letter of apology
**
Initial Business Response /* (1000, 5, 2014/11/05) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
Eihter option sounds reasonable. Which would the customer prefer?
Initial Consumer Rebuttal /* (3000, 7, 2014/11/07) */
(The...
consumer indicated he/she DID NOT accept the response from the business.)
I'd like to go with the 10% refund route at this time. Thank you.
Final Business Response /* (4000, 9, 2014/11/08) */
Will process today.
Initial Business Response /* (1000, 5, 2014/11/03) */
Contact Name and Title:***
Contact Phone: ***
Contact Email: ***
I apologize for the inconvenience to the customerIt's never our intent to aggravate anyoneI'll be sending the customer a gift
card to the store as well as a letter of apology
**
Initial Business Response /* (1000, 5, 2014/11/05) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
Eihter option sounds reasonable. Which would the customer prefer?
Initial Consumer Rebuttal /* (3000, 7, 2014/11/07) */
(The...
consumer indicated he/she DID NOT accept the response from the business.)
I'd like to go with the 10% refund route at this time. Thank you.
Final Business Response /* (4000, 9, 2014/11/08) */
Will process today.