Dear Revdex.com Serving Metropolitan New York, QuickRewards Network, Incdid at no time give the complainant permission to operate two separate accounts on our website. We have no record of such an agreement, nor has the complainant been able to provide one. Second of all, in his own words you can see that the complainant admitting to using multiple accounts in violation of our Terms of Service to defraud our website from free token-based rewards and free cash rewards (the trivia, Sudoku, and solitaire games). Third of all, as we provided in our previous response, our Terms of Service CLEARLY state that, “QuickRewards Network has the right to close your account at any time without any warnings and without payments if we believe you are committing fraudulent activities and/or break one of the terms or any other reason we find appropriate.“ *** *** accepted these terms when signing up for our website not once, but twice. And finally, someone’s disability status does not render them exempt from a website’s Terms of Service or from the legal repercussions of committing fraud or slander. QuickRewards Network, Incwill not reopen either of *** ***’s accounts nor will we issue payment to someone who violated our Terms of Service for years. However, QuickRewards Network, Incis willing to give *** *** the opportunity to avoid legal action for his fraudulent and slanderous activities if he immediately ceases and desists from posting defamatory statements and accusations against our organization and its employees on social media and/or any other website, deletes any existing messages, and halts all efforts to recruit our past and present members to malign our organization’s reputation
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I disagree with the above statementsFirst of all I probably only redemed $total this year Why don't you go after the people who have at least redemed $from you this year cause of those people having to accounts in your system I also think a judge will not order me to go to court for such a small amount of money but we will seeAlso good luck geting to New York since I will have to agree to be extraditated and most likely I want agree to it Also in another survey site I have two accounts and none of them have been removed but I will not say which one to due security and other issues from your bad company Also you could of closed one account and kept the other one open And since I lost an award, I will still be complaining to all the sites I can and tell the site why and than hopefully more people will start complaining here and your Better Buissiness grade will go down from all the unresolved complaints at least by one letter grade
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] First of all I was alsmost sure I got permission to use a second account since my first account was not working correctly Second of all I did not do the daily clicks in both accounts I did the triva and guess the number game in both accounts I also played different games in the two accounts Oce account was Soduku and other account was Solitare thrid of all I lost my last Amazon Gift Card without any warning 4th of all I am legally *** from birth and QuickRewards threaten to take me to court in New York when I have no money since I do not work We should work together to find a proper solution to this problemPlease reply to this email and thanks for your help
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear Revdex.com Serving Metropolitan New York, QuickRewards Network, Inc. is an online rewards program which pays members in cash and in tokens, redeemable for prizes, for various activities on our website and sent out by emails. These activities include playing games, watching videos, completing...
surveys, and other activities as well. Membership on our website is limited to one account per household as stipulated by our Terms of Service, which can be viewed at: [redacted] The complainant, [redacted], admitted in an email dated 3/*/17 that “I have cheated” by operating two different accounts on our website. He identified both accounts and stated that, “I am not sure why I did this, maybe I forgot that I already have one account and signed up for another account. Mayee [sic] one account was not working for some time so I signed up for one more.” [redacted] realized that the original account was working again and subsequently used both accounts regularly to earn rewards on our website despite this being in violation of our Terms of Service. As proof of this, here are the dates and amounts of the rewards he cashed out for on each of his two accounts, with the usernames of [redacted] and GarbageMan1, respectively. [redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted] Please note: this only reflects the past 12 months of [redacted]’s cashout activity on both accounts. These accounts were created back in 2009 and 2010, so he has been defrauding our company, and our video advertisers, for approximately 7 years. QuickRewards’ Terms of Service states that, “QuickRewards Network allows 1 account per household. We will only allow more than one per household is if you have a legitimate reason why you need and email [redacted]to request authorization. Authorization will be given on a case by case basis. Signing up with more than 1 account per household without our authorization will lead to closure of all accounts without payment. “ It goes on to further state that, “QuickRewards Network has the right to close your account at any time without any warnings and without payments if we believe you are committing fraudulent activities and/or break one of the terms or any other reason we find appropriate.“ While [redacted] may have created his second account “accidentally” or out of convenience when he had difficulty logging in with his regular account one day, he knowingly and quite actively used both accounts for years to earn double the rewards, defrauding both our company and our video ad providers. He was well aware of the fact that this activity was against the rules as evidenced by his own terminology in calling himself “a cheat” in his March 6th email. QuickRewards Network, Inc. closed both accounts as was within our rights as per our Terms and Conditions. We quoted the relevant portions of our TOS in a 3/**/2017 response to [redacted]’s email of the same date, where upon finding that he did not receive his last $5 cashout and his accounts were closed, he threatened that “I might have to report to Better Bussines [sic] Bureau to see if I can get your ratings down.“ When we responded that we would prefer to end our relationship amicably, and we had no intention of enforcing it but our Terms also included means for legal recourse due to fraud, [redacted] sent another email shortly thereafter stating that he had posted “on all my [redacted] pages” urging people to complain about QuickRewards to the Revdex.com, stating his intent to harm our business image: “…we will see what will happen to your rating. Hopefully it will go down from an A to B…Good Luck, handiling [sic] all the compalints [sic] you get.” Within several hours, we began to receive complaints from our members that [redacted] was approaching them in private messaging on [redacted] to encourage them to join him in reporting us to the Revdex.com to “make their site go downhill!!! [sic]”, and in at least one case, adding one of our website’s members without her permission to a private page he created on [redacted] formed for the sole purpose of harassing our company. We instructed these members on how to report [redacted] to [redacted] as we had no control over his activities on other websites. As you can see from the above, we have a wealth of documentation about the complainant’s knowing violations of our company’s Terms of Service, and our Terms clearly state that we were within our rights to close his account without notice or payment. [redacted] benefited from seven years of defrauding our website and is acting out a vendetta to besmirch the excellent reputation and A+ rating with the Revdex.com that our small, family-owned company has worked hard for since 2002. [redacted] said that his desired resolution was to have one of his accounts reinstated, which surely he must know that based on years of defrauding our company and our video ad providers is not going to happen. Alternatively, he would like to “have [QuickRewards’] rating drop by one letter,” or as stated in his complaint, that he “homed [sic] QuickRewards.net will go downhill for this.” Our company stands firmly behind our decision to close his accounts without notice or payment. Not only will neither account be reinstated, but we are investigating legal recourse against [redacted] for compensatory and punitive damages. If any additional documentation is required, whether it is account balances, IP addresses, mailing addresses, emails between our management and the complainant, screenshots of his [redacted] posts and private messages to members of our website, we have all of this information and would be happy to provide it, to either the Revdex.com or to relevant law enforcement agencies.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Dear Revdex.com Serving Metropolitan New York, QuickRewards Network, Incdid at no time give the complainant permission to operate two separate accounts on our website. We have no record of such an agreement, nor has the complainant been able to provide one. Second of all, in his own words you can see that the complainant admitting to using multiple accounts in violation of our Terms of Service to defraud our website from free token-based rewards and free cash rewards (the trivia, Sudoku, and solitaire games). Third of all, as we provided in our previous response, our Terms of Service CLEARLY state that, “QuickRewards Network has the right to close your account at any time without any warnings and without payments if we believe you are committing fraudulent activities and/or break one of the terms or any other reason we find appropriate.“ *** *** accepted these terms when signing up for our website not once, but twice. And finally, someone’s disability status does not render them exempt from a website’s Terms of Service or from the legal repercussions of committing fraud or slander. QuickRewards Network, Incwill not reopen either of *** ***’s accounts nor will we issue payment to someone who violated our Terms of Service for years. However, QuickRewards Network, Incis willing to give *** *** the opportunity to avoid legal action for his fraudulent and slanderous activities if he immediately ceases and desists from posting defamatory statements and accusations against our organization and its employees on social media and/or any other website, deletes any existing messages, and halts all efforts to recruit our past and present members to malign our organization’s reputation
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I disagree with the above statementsFirst of all I probably only redemed $total this year Why don't you go after the people who have at least redemed $from you this year cause of those people having to accounts in your system I also think a judge will not order me to go to court for such a small amount of money but we will seeAlso good luck geting to New York since I will have to agree to be extraditated and most likely I want agree to it Also in another survey site I have two accounts and none of them have been removed but I will not say which one to due security and other issues from your bad company Also you could of closed one account and kept the other one open And since I lost an award, I will still be complaining to all the sites I can and tell the site why and than hopefully more people will start complaining here and your Better Buissiness grade will go down from all the unresolved complaints at least by one letter grade
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] First of all I was alsmost sure I got permission to use a second account since my first account was not working correctly Second of all I did not do the daily clicks in both accounts I did the triva and guess the number game in both accounts I also played different games in the two accounts Oce account was Soduku and other account was Solitare thrid of all I lost my last Amazon Gift Card without any warning 4th of all I am legally *** from birth and QuickRewards threaten to take me to court in New York when I have no money since I do not work We should work together to find a proper solution to this problemPlease reply to this email and thanks for your help
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear Revdex.com Serving Metropolitan New York, QuickRewards Network, Inc. is an online rewards program which pays members in cash and in tokens, redeemable for prizes, for various activities on our website and sent out by emails. These activities include playing games, watching videos, completing...
surveys, and other activities as well. Membership on our website is limited to one account per household as stipulated by our Terms of Service, which can be viewed at: [redacted] The complainant, [redacted], admitted in an email dated 3/*/17 that “I have cheated” by operating two different accounts on our website. He identified both accounts and stated that, “I am not sure why I did this, maybe I forgot that I already have one account and signed up for another account. Mayee [sic] one account was not working for some time so I signed up for one more.” [redacted] realized that the original account was working again and subsequently used both accounts regularly to earn rewards on our website despite this being in violation of our Terms of Service. As proof of this, here are the dates and amounts of the rewards he cashed out for on each of his two accounts, with the usernames of [redacted] and GarbageMan1, respectively. [redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted] [redacted] [redacted] Please note: this only reflects the past 12 months of [redacted]’s cashout activity on both accounts. These accounts were created back in 2009 and 2010, so he has been defrauding our company, and our video advertisers, for approximately 7 years. QuickRewards’ Terms of Service states that, “QuickRewards Network allows 1 account per household. We will only allow more than one per household is if you have a legitimate reason why you need and email [redacted]to request authorization. Authorization will be given on a case by case basis. Signing up with more than 1 account per household without our authorization will lead to closure of all accounts without payment. “ It goes on to further state that, “QuickRewards Network has the right to close your account at any time without any warnings and without payments if we believe you are committing fraudulent activities and/or break one of the terms or any other reason we find appropriate.“ While [redacted] may have created his second account “accidentally” or out of convenience when he had difficulty logging in with his regular account one day, he knowingly and quite actively used both accounts for years to earn double the rewards, defrauding both our company and our video ad providers. He was well aware of the fact that this activity was against the rules as evidenced by his own terminology in calling himself “a cheat” in his March 6th email. QuickRewards Network, Inc. closed both accounts as was within our rights as per our Terms and Conditions. We quoted the relevant portions of our TOS in a 3/**/2017 response to [redacted]’s email of the same date, where upon finding that he did not receive his last $5 cashout and his accounts were closed, he threatened that “I might have to report to Better Bussines [sic] Bureau to see if I can get your ratings down.“ When we responded that we would prefer to end our relationship amicably, and we had no intention of enforcing it but our Terms also included means for legal recourse due to fraud, [redacted] sent another email shortly thereafter stating that he had posted “on all my [redacted] pages” urging people to complain about QuickRewards to the Revdex.com, stating his intent to harm our business image: “…we will see what will happen to your rating. Hopefully it will go down from an A to B…Good Luck, handiling [sic] all the compalints [sic] you get.” Within several hours, we began to receive complaints from our members that [redacted] was approaching them in private messaging on [redacted] to encourage them to join him in reporting us to the Revdex.com to “make their site go downhill!!! [sic]”, and in at least one case, adding one of our website’s members without her permission to a private page he created on [redacted] formed for the sole purpose of harassing our company. We instructed these members on how to report [redacted] to [redacted] as we had no control over his activities on other websites. As you can see from the above, we have a wealth of documentation about the complainant’s knowing violations of our company’s Terms of Service, and our Terms clearly state that we were within our rights to close his account without notice or payment. [redacted] benefited from seven years of defrauding our website and is acting out a vendetta to besmirch the excellent reputation and A+ rating with the Revdex.com that our small, family-owned company has worked hard for since 2002. [redacted] said that his desired resolution was to have one of his accounts reinstated, which surely he must know that based on years of defrauding our company and our video ad providers is not going to happen. Alternatively, he would like to “have [QuickRewards’] rating drop by one letter,” or as stated in his complaint, that he “homed [sic] QuickRewards.net will go downhill for this.” Our company stands firmly behind our decision to close his accounts without notice or payment. Not only will neither account be reinstated, but we are investigating legal recourse against [redacted] for compensatory and punitive damages. If any additional documentation is required, whether it is account balances, IP addresses, mailing addresses, emails between our management and the complainant, screenshots of his [redacted] posts and private messages to members of our website, we have all of this information and would be happy to provide it, to either the Revdex.com or to relevant law enforcement agencies.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]