Quigley Decks & Fence

At first, [redacted] was very responsive to emails. He came and provided an estimate at a house that we had just purchased. We wanted to fence in the backyard for our dog. He was very quick to respond to emails and required half the money for a down payment. He first came to the house around March 15 and said he could start as soon as the ground was thawed enough. After we paid half the money, we didn't hear from him and he wouldn't answer emails. Finally, he came out the first week of June to mark out the fence and said it would take 3-4 days to complete. Well, it wasn't officially completed until the middle of October. He had two helpers do the whole thing, we don't think he was here more than a couple hours. They would come and work on the fence for a couple days and then we wouldn't have anything done for weeks. He would never communicate with us to tell us what was going on. Finally, we heard that there were a lot of rocks in the ground that they were having trouble with because they didn't have the right equipment. When they finally had it almost completed, 2 out of 3 gates didn't line up properly and you had to pull the panels together just so the gate would latch. And one post had a bunch of holes in it where they messed up and re-drilled it. However, they didn't even patch up the holes. And two of the posts didn't have caps on them. It took a long time and many emails for him to come out and fix these things. And that's only because we wouldn't pay the second half of the payment until it was completed. He sent us the bill before everything was fixed. Even now, the gates are stretched to the maximum space so if anything shifts, it won't latch again. He was great to work with before he got our money, but once he got half our payment, the communication was horrible. The entire job took more than 4 months to be completed, not the 3-4 days he said at the beginning. We would never recommend him for any services.

At first, [redacted] was very responsive to emails. He came and provided an estimate at a house that we had just purchased. We wanted to fence in the backyard for our dog. He was very quick to respond to emails and required half the money for a down payment. He first came to the house around March 15 and said he could start as soon as the ground was thawed enough. After we paid half the money, we didn't hear from him and he wouldn't answer emails. Finally, he came out the first week of June to mark out the fence and said it would take 3-4 days to complete. Well, it wasn't officially completed until the middle of October. He had two helpers do the whole thing, we don't think he was here more than a couple hours. They would come and work on the fence for a couple days and then we wouldn't have anything done for weeks. He would never communicate with us to tell us what was going on. Finally, we heard that there were a lot of rocks in the ground that they were having trouble with because they didn't have the right equipment. When they finally had it almost completed, 2 out of 3 gates didn't line up properly and you had to pull the panels together just so the gate would latch. And one post had a bunch of holes in it where they messed up and re-drilled it. However, they didn't even patch up the holes. And two of the posts didn't have caps on them. It took a long time and many emails for him to come out and fix these things. And that's only because we wouldn't pay the second half of the payment until it was completed. He sent us the bill before everything was fixed. Even now, the gates are stretched to the maximum space so if anything shifts, it won't latch again. He was great to work with before he got our money, but once he got half our payment, the communication was horrible. The entire job took more than 4 months to be completed, not the 3-4 days he said at the beginning. We would never recommend him for any services.