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Quikey Manufacturing Company

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Quikey Manufacturing Company Reviews (1)

Since I am the complaint resolution person at CRC, I asked [redacted] ***, the CEO, to tell me what had happened with [redacted] .? [redacted] wrote the following: ? "I met with [redacted] at [redacted] on February 10, and examined several areas of plaster that he had ripped out of his old plaster wallsHis claim was that damage was caused by roof problems roof problems, but I observed that a considerable amount of this damage was under window sillsThis can only be caused by water entry from the wall and/or windows themselves and not the roofWe examined the roof and discussed several options for the roof, flashings and wall capsWe then examined the back part of the building (an old theater) where Mr [redacted] claimed several areas of roof leaks but could point out no actual evidence of current water entry.? I examined our contract and job file and determined that we had performed above its requirements and had responded to claims of leaks beforeMy answer to him over the phone was that his warranty was for repair of leaks and that we were ready to stand behind that warranty as he reported themI don't recall receiving a report of any leaks but then received a letter from his attorney to which we responded through our attorneyAs stated in the letter, we are ready to stand behind our warranty and address any leaks he reports.? This is the first that we have heard of a complaint with the Revdex.com, but we are aware of a negative review on Google that his roof still leaksBecause he has never reported any current leaks to us, we request that he take it down and give us the opportunity to fix any roof leaks as they happen." Also, please see the attached letter that our attorney sent to [redacted] , [redacted] 's attorney at the time.? Please let me know what else we can do to bring resolution to this situationThank you, [redacted] General Manager ###-###-#### cell ###-###-#### office

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