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R A R Reviews (2)

Review: Last year in September 2012, we purchased the [redacted] Honeycomb Blinds worth $11,000 from [redacted] whose is the owner of a company RAR and also a [redacted] dealer. He was all good and a lot of sweet talk until he won the business from us. He promised all sorts of things like lifelong guarantee, long life of motorized blinds i.e. without having to change the batteries, workmanship etc. He agreed to visit us in 30 days after the installation of the blinds to check their functioning which he failed to. Approximately 35% of the blinds show poor installation, poor alignment of the blinds with the window frame. Some of the blinds have malfunctioned since the installation. He took 2 of the blinds in March so that he can get it replaced by the company and has not yet come back to replace them. The batteries in some of the blinds are leaking. In some cases I have replaced the batteries but the motorized function does not work. Really not sure what my options are at this point.Desired Settlement: Take the product back and refund the amount.

Last year in September 2012, we purchased the [redacted] Honeycomb Blinds worth $11,000 from [redacted] whose is the owner of a company RAR and also a [redacted] dealer. He was all good and a lot of sweet talk until he won the business from us. He promised all sorts of things like lifelong guarantee, long life of motorized blinds i.e. without having to change the batteries, workmanship etc. He agreed to visit us in 30 days after the installation of the blinds to check their functioning which he failed to. Approximately 35% of the blinds show poor installation, poor alignment of the blinds with the window frame. Some of the blinds have malfunctioned since the installation. He took 2 of the blinds in March so that he can get it replaced by the company and has not yet come back to replace them. The batteries in some of the blinds are leaking. In some cases I have replaced the batteries but the motorized function does not work. Really not sure what my options are at this point.

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Description: Draperies & Curtains - Retail & Custom

Address: 22 Lipscum Ct, Sterling, Virginia, United States, 20165

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