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R & L Co. Home Improvements

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R & L Co. Home Improvements Reviews (1)

Review: When the work was performed, he took a lot of wood out of the roof and never replaced it. The whole reason for doing the roof was that it had ONE leak, he caused me several more and never returned. He was also informed that I kept hearing nails popping and told me that's not possible but never bothered to check. I last ran into him on Easter Sunday this year and told him the gutters were coming down and he said he'd be there sometime that week...well, I'm still waiting. He also NEVER gave me the warranty and told me to get it off the website! He's supposed to get it for me! Also had a crooked roofline. Tells me he's one guy so then don't beg to do a job if you can't service it. I have been more than patient. He was told of complaints several times since the work was performed. He also only ordered about an eighth of the materials he needed to do the job and I had told him that I didn't want [redacted] garbage on my house but that's what I ended up getting.Desired Settlement: I want my warranty.

I am in process of replacing gutters, as I was told that you really should not just put gutters of that type back up, they never should have been removed. The holes get loose and you can't put the nails back, they will just come out.

When I get a chance, I will call a real roofer and have them fix the roof the way it should have been done and R& L can pay for all these repairs.

He took cash and checks for the work but that option is not listed on your form. He never put down everything on the order so I can't answer all the questions and I complained several times but he didn't seem to care.

Business

Response:

Any implied warranty is expired ... This roof was done over 10 years ago.. The gutters were not replaced .. If after 10 years she needs gutters she will have to pay for them herself. This claim is not valid.. If wood was removed and not replaced , what held her shingles on for the past 10 YEARS. R and L reputation will speak for itself ... We were in business for 20 years and NEVER had a Revdex.com complaint. And in closing after 20 years in business R and L is no longer in business. The owner has retired.

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Description: ROOFING CONTRACTORS

Address: 1420 Hancock Avenue, Elmont, New York, United States, 11003

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