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R & G Used Auto Sales

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R & G Used Auto Sales Reviews (1)

On Feb.15 2014 I purchased a [redacted] from R&G used auto sales. I put down a 1,500 down payment and when I made my first payment in march.The Bills of sales had that my balance was 6,200,but on my receipt it showed that my balance was 7,250. It made it seem that I don't make a down payment. I went to city auto an they check the car. I was told that the mileage on the car was rolled back. he came an got the car on march 03,2015. I was not behind on my payments and he would not take the car payment or the late fee. And I was told that he was going to resell the car at an auction.Product_Or_Service: [redacted]Desired SettlementI think I was over charged and I would like a refund or the car back.Business Response Re: Response to Case #XXXXXXXX, [redacted]On this day, April 8, 2015, I am entering this statement as a written response to the complaint received in your office by [redacted] in reference to R & G Used Auto Sales. The allegations presented in the complaint do not reflect the true events that have transpired before, during and after the sale of the said vehicle. Below, I will cover the details and address points included in the complaint dealing with the transaction that occurred between the two parties.On February 15, 2014, Ms. [redacted] entered into a legally binding agreement for her purchase of a [redacted] from R & G Used Auto Sales. Per the terms of the contract, there was a selling price of $7500.00, a processing fee of $200.00 and a 16.99% APR financing fee in the amount of $1050.85. The total selling price of the vehicle was then set at $8750.85. At the time of purchase, there was a down payment required in the amount of $1500.00, which was paid and brought the final balance to $7250.85. In accordance to the payoff terms, we agreed that Ms. [redacted] would pay for the vehicle in 49 installments; 48 biweekly payments of $150.00 and a final payment of $50.85. As my records indicate, this agreement has been violated several times; resulting in multiple late fees, three repossessions and tow fees. In regards to the complaint of being unable to obtain tags in the state of [redacted] Ms. [redacted] was informed at the time of purchase that R & G Used Auto Sales had already filed a claim for a lost title. She was aware that there would a lapse between the time that she purchased the vehicle and the time the new title would arrive. Ms. [redacted] still agreed to purchase the vehicle under these terms. She was also informed that it would be required to obtain tags in [redacted] due to a mechanical lien that had been placed on the vehicle in that state. To ensure that her vehicle was registered, Ms. [redacted] accepted the arrangement until it was possible to transfer her registration over to [redacted] once the lien was removed. Ms. [redacted] has since claimed that she is unable to register the vehicle in the state of [redacted] however, per the attached title, you will see that [redacted] is listed as "Owner" to a [redacted] registered to State of [redacted] I regret that Ms. [redacted] has found it necessary to file a formal complaint with The Revdex.com. R & G Used Auto Sales has continued to uphold our honest service and we regret that we have been unable to work this issue out with Ms. [redacted].If we can be of any further assistance, please do not hesitate to give us a call at [redacted] We look forward to handling this situation immediately. Best regards,[redacted]Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I do not agree to the terms because on my bill sale state 7,500 and bal.of 6,200 I did not agree to pay 8,750 for a [redacted] I find that is higher than the bank.and I was not told that the car had a mechanical lien on it because I would have put money down on it.if the car had alien on it how can he put [redacted] tags on it in my name but with a [redacted] address I did not sgin my name for them and here is the license plate#[redacted] and I never had a problem getting tags in [redacted] I think that he's in the business to rip off peoples.because he sold this same car back inXXXXX and got it back in 20013 than sold it to me and the car has register in [redacted] I can't see how a lien was on the car Final Business Response

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Description: Used Car Dealerships

Address: 4116 S Service RD, West Memphis, Arkansas, United States, 72301

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