Very poor customer service or should I say No customer service at all Very rude owner on phone as if he is the only door installer in Hampton RoadsGarage door installation will happen, but not by this company
Doormasters informed me the door I ordered has been delayed weeks by the factory, doubling my wait time When I did not hear from them during the promised time frame I call them The person I spoke to said it was my responsibility to contact them not theirs to contact me To me this is another business that has lost its way, and feels they are only responsible for the very least amount of service they can provide and not end up in court The person I spoke to brought up the idea of going to court
Very poor customer service or should I say No customer service at all Very rude owner on phone as if he is the only door installer in Hampton RoadsGarage door installation will happen, but not by this company
Doormasters informed me the door I ordered has been delayed weeks by the factory, doubling my wait time When I did not hear from them during the promised time frame I call them The person I spoke to said it was my responsibility to contact them not theirs to contact me To me this is another business that has lost its way, and feels they are only responsible for the very least amount of service they can provide and not end up in court The person I spoke to brought up the idea of going to court