R & R Automotive Reviews (10)
Dec 04, 2019
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.This letter is in response to the defense offered by Brenda M [redacted] of Milakis Rentals pertaining to my original complaintThe resolution offered by MsM [redacted] is unacceptable, and indeed, an attempt to defraud me further.As for her first point: MsM [redacted] did indeed conduct a walk-through of my apartment, which I had had professionally cleaned, and with which MsM [redacted] was more than satisfiedI was assured that I would receive my security deposit back in late August or SeptemberWhile the terms of my lease did not specify that I could not sublet, when I found an acceptable subletter, MsM [redacted] was opposedAs previously, I had a decent relationship with MsM [redacted] , and because MsM [redacted] assured me she could rent my apartment by July, being one of the two studios she had available, I left two checks with her, one for June and one for JulyMsM [redacted] told me that she would notify me as soon as she had leased the apartment, and send me photographic proof of tearing up the check.When MsM [redacted] cashed my check for June on June 5th, I was not suspiciousHowever, as June wore on, I contacted MsM [redacted] about July, and received no word from herWhile MsM [redacted] claims she was at a funeral and unable to give a response, she does have another person who manages her emailThe lack of response was a bit worrisome, but I planned to follow upHowever, when I paid by electric bill to Duke Energy, typically due the first week of the following month, it showed that my account had been closed, and that it was due by June 29thI of course paid by bill, but I was surprised that my account had been closed, as I had not myself closed it, and I had always paid my bills in full and on time.After paying my final bill to Duke Energy, I called them to inquire as to why the account was closedI was informed that the electric bill was changed into another woman’s name on June 7thI then asked: “So someone else has taken over the unit?” To which the electric company gave an affirmative responseI asked the question, in fact, repeatedlyAs MsM [redacted] had yet to respond to me about July, and as the majority of June had passed without MsM [redacted] contacting me that she had leased the apartment, I had every reason to suspect that she was going to cash the July check as wellI stopped the check.Because there was still the potential of oversight, and because I did not want MsM [redacted] harmed from trying to cash a stopped check, I did email that I had stopped the check, and that I knew my apartment had been leasedI gave an address to which my security deposit could be sent, along with a refund of the rest of June’s rent.Despite not responding to my initial inquiries about July, MsM [redacted] ’ response regarding the stopped check was immediateShe demanded that I call her, which, along with being grossly inconvenient for me, also, I knew, would offer me no protectionI asked that all communications happen over email.Rather than email me initially, MsM [redacted] sent me a flurry of texts about the apartmentShe stated that she had the new tenant’s lease began July 1st, and she urged her to put the electric account in her own name because she needed the electricity on until the end of JulyThis, to me, did not make sense, as MsM [redacted] had already specified that I keep my electricity on until the end of July, barring another renterGiven that I had always paid my rent on time, often months early, and given that I was always responsible, MsM [redacted] had no reason to believe that I would stop paying the electricFurthermore, I would never pay utilities on an apartment that I had not yet leased, and so it made little sense that the new tenant would pay utilities on an apartment that was not yet hers MsM [redacted] also stated that she was still waiting for the new tenant’s check to clear for July before notifying me about my apartment being leased and before voiding my July checkAgain this did not make senseMsM [redacted] had signed the lease with the new tenant prior to June 7th, which was clearIf I were to believe MsM [redacted] at her word, that the new tenant’s lease began July 1st, it would still be unacceptable that my check was being held as “insurance.” The new tenant’s lease would supersede and invalidate mineAs a lease had been signed with another tenant, I was in no way responsible for July’s rent, whatever the outcomeMsM [redacted] stated that if “this was not good,” she would move the new tenant to 209, her other studio.When I followed up with MsM [redacted] , I stated that I did not want the tenant moved, as it did nothing to benefit me, and I believed it was an attempt to defraud meI believe that MsM [redacted] wanted to sign a new lease with the tenant because I did not accept her explanations fully and pressed furtherShe wanted an opportunity to destroy, doctor, or otherwise invalidate or alter the lease she had originally signed with the new tenant of my unitI told her that her explanations were unsatisfactory, but at the minimum, I expected my security deposit back.At this point, MsM [redacted] followed up with emails, one with included a video I could not download that was supposedly my empty apartmentAs I could not view the video, I cannot confirm or deny that it was my unit; as MsM [redacted] has similar units, it would be very easy to “show” me an apartment that was not mine, or doctor a video to this endFurthermore, that fact that a tenant does not physically occupy a unit does not mean they have not taken over a lease at any given point and time, particularly in a college town, where most people occupy units from August until May, and are gone in the summer monthsIt would make sense, given the nature of Lafayette and West Lafayette, that someone would lease an apartment months before they planned to move in, particularly in the summer monthsMsM [redacted] ’ response here is thus again, unsatisfactory.Despite the fact that I told MsM [redacted] not to move the tenant to 209, she did, or claimed she did, and then stated that she would be keeping my security deposit as July’s rent, and would be demanding the dollar cleaning fee specified in the lease immediatelyI told MsM [redacted] that she would not be receiving money from me, as I believe she had taken many steps to defraud me, and that the new tenant’s lease invalidated mineOn another note, while I did sign a lease for 2014-2015, on a finer note, I did not sign a lease for 2015- I treated that year as if I had a lease with MsM [redacted] , and respected its termsHowever, MsM [redacted] has shown me no respect in returnInstead, she has chosen to bully and further defraud me rather than respond to my legitimate concerns about her questionable business behaviorI believe that MsM [redacted] owes me for June and for my security deposit, and at the very least, the proper, professional, ethical, and legal thing to do would be to reimburse my security deposit immediatelyI have attached the texts sent by MsM [redacted] Along with our email exchangeThis can be forwarded from my email address if needed Best, [redacted]
Nov 16, 2019
We still stand by our reply, we do have the receipts for the two parts that we installedwe also ordered another thermostat so that we can show him that the one we installed has the vw logo on itI tried to contact him directly, he did not call back If the thermostat was faulty we would have warrantied it
On 10/12/16 the 2002 Volkswagen Jetta come in for a coolant leak, we pressure tested coolant system and found thermostat housing leaking. we replaced the housing and the thermostat with new parts. It was gone for three months with no issues. Then they called and said they were in Milwaukee and...
We still stand by our reply, we do have the receipts for the two parts that we installed. we also ordered another thermostat so that we can show him that the one we installed has the vw logo on it. I tried to contact him directly, he did not call back. If the thermostat was faulty we would have warrantied it.
This letter is in response to the complaint that Milakis Rentals collected double rent on a unit that had been vacated in May 2016. I would like to start by saying that for the entire leasing period this particular tenant and I have always had a really good relationship. I as the owner...
Initial Business Response /* (1000, 5, 2015/11/09) */
Review: I took my car there for repair. 2005 Mazda 6. They gave me estimate of 1800 to 2400 to fix. I chose to fix it and it was returned to me and I paid 1883.76. I drove it 10 minutes and it broke down. They said it would be about 1800 unless computer needed repair. When I took back after broke down after I picked back up they said they wouldn't fix unless I put a motor in it. The motor wasn't the issue when I took it in. I have reciept of parts and work that was done. They diagnosed the wrong problem and I should get refund.Desired Settlement: Refund of the work done that didn't fix problem?
Review: My car has been towed to this repair shop in hopes of repair. I got it towed there about a month ago or even longer . First it was the starter then they ordered the starter then now the starter is on back order . I have been trying to communicate with them for over a month or so with over 200 calls . No response and when I do get a response it's the run around saying "I'll call yu back " which never happens . This is a shady business and needs to be targeted . I have a child and my transportation is needed and they have been very unprofessional.Desired Settlement: RESOLUTION ...
R & R Automotive Rating
Description: Auto Repair & Service, Brake Service, Auto Repair - Tune-Up, Auto Repair - Steering & Suspension, Auto Repair - Power Steering, Auto Services - Oil & Lube, Auto Repair - Maintenance, Auto Air Conditioning, Auto Diagnostic Service, All Other Automotive Repair and Maintenance (NAICS: 811198)
Address: 5978 Springs Rd, New York, North Carolina, United States, 28613-7409
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