I spoke to Mr. [redacted] on Sep ember 7, 2016 and corrected the problem on September 8, 2016.He is scheduled to have the area paved on September 22. 2016 (weather permitting). He has also co firmed this date with us.p.1All of our calls are returned as quickly as possible. We receive our calls through an...
answering service once a day at 4:00pm. Therefore if they call at 4:15pm that day we will not get be k to them until the following evening which in turn leave some customers to smy we are not returning calls. Please call if you have any questions. Sincerely,~-Karen W[redacted]- Buss Vice President 585-281
Revdex.com100 Bryant Woods SouthAmherst, NY 14228February 15, 2016RE: ID # [redacted]PAVING & EXCAVATINGWe reviewed the complaint filed by Mr. [redacted]. The driveway was torn out on September 17, 2009 and installed the driveway October 7, 2009. The driveway came with a three...
year warranty. During that time Mr. [redacted] callednumerous times about concerns with the driveway. We responded to all his concerns. These concerns involved repairing the driveway for him at - no charge for damage occurred to his driveway from work he had done near thedriveway.We have attached a picture of the driveway. The house/driveway are built into a hill. The water most likely is going along the edges and seeping into the ground- which when water freezes will expand causing it to heave. This wasexplained to Mr. [redacted]. In conclusion: The customer's warranty expired on 10/7/2012. We let the driveway settle three weeks before paving it. There is nothing wrong with the work that R&W Paving did. R&W Paving will not install a new driveway for Mr.[redacted].I can be reached at [redacted] if you have any questions.Karen W[redacted]Vice president
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I spoke to Mr. [redacted] on Sep ember 7, 2016 and corrected the problem on September 8, 2016.He is scheduled to have the area paved on September 22. 2016 (weather permitting). He has also co firmed this date with us.p.1All of our calls are returned as quickly as possible. We receive our calls through an...
answering service once a day at 4:00pm. Therefore if they call at 4:15pm that day we will not get be k to them until the following evening which in turn leave some customers to smy we are not returning calls. Please call if you have any questions. Sincerely,~-Karen W[redacted]- Buss Vice President 585-281
Revdex.com100 Bryant Woods SouthAmherst, NY 14228February 15, 2016RE: ID # [redacted]PAVING & EXCAVATINGWe reviewed the complaint filed by Mr. [redacted]. The driveway was torn out on September 17, 2009 and installed the driveway October 7, 2009. The driveway came with a three...
year warranty. During that time Mr. [redacted] callednumerous times about concerns with the driveway. We responded to all his concerns. These concerns involved repairing the driveway for him at - no charge for damage occurred to his driveway from work he had done near thedriveway.We have attached a picture of the driveway. The house/driveway are built into a hill. The water most likely is going along the edges and seeping into the ground- which when water freezes will expand causing it to heave. This wasexplained to Mr. [redacted]. In conclusion: The customer's warranty expired on 10/7/2012. We let the driveway settle three weeks before paving it. There is nothing wrong with the work that R&W Paving did. R&W Paving will not install a new driveway for Mr.[redacted].I can be reached at [redacted] if you have any questions.Karen W[redacted]Vice president
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]