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R&A Automotive

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R&A Automotive Reviews (1)

I purchased a 2000 Ford Taurus wagon from R and A Automotive four months ago. Within the first week I brought the car back to them several times for a few reasons. I brought it back the first time because the car was leaking power steering fluid. They looked at the car and said they couldn't find a leak. I brought it back again for the problem, I was told again that they could find any leak. I also told them about a shuddering when the car was shifting gears, but I was told that the shuddering I was feeling was normal. The third time I brought the car back was because my "check engine" came on and my oxygen sensors needed to be replaced. Again, I brought up my transmission and was told that it was normal. Four months have passed, I have had to get all new tires, replace both sway bar links, and I need to get the ball joints and rear struts replaced (the car should not have passed inspection). On top of that, fluid is leaking from my transmission as well as the rack and pinion (which R and A put in before I bought the car). I had a mechanic look at and drive my car and was told the car should have not been sold with the transmission slipping like it does, nor should it have been sold with the ball joints in such poor condition (even in the condition that they were in four months ago). I brought the car to R and A today to tell them about the problem. [redacted] drove my car and yet again told me the slipping was normal. I told him I even had another mechanic check my car out and he gave me an attitude. I told him about the ball joints and the rack and pinion, [redacted] didn't believe me. I told him that selling me the car in the condition it was in fell under the lemon law. He told me to prove that I had brought the car back to him and to firnish receipts, he never gave me any receipts and denied any problems with the car in the first place so I don't have anything from him except a Bill of Sale. I am now car-less and out $2700.

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Address: 26 Lake St, Peabody, Massachusetts, United States, 01960


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