Sign in

R.A. Moore Heating & Cooling

Sharing is caring! Have something to share about R.A. Moore Heating & Cooling? Use RevDex to write a review
Reviews R.A. Moore Heating & Cooling

R.A. Moore Heating & Cooling Reviews (7)

Two words for All Seasons One Hour Heating & Air Conditioning "THE WORST" The technician they sent was impolite, abrasive, and rude He was pressuring me to fix the issue for approximately $dollars and if that did not work I would need a new compressor for my air conditioner a $4,price tag The items that they were going to replace was capacitor ($146.00) and fuses ($146.00) When the technician was told that I needed to think about it he upped the sales pitch and kept stating how hot it is going to be and how much I'm going to regret not doing this today Even though I refused his initial offer he was reluctant to leave pressuring to replace the parts and fix the problem I am thankful that Ace Appliance Service was there repairing my over They could not believe how insolent the other technician was They were able to replace those same parts (capacitor $74.95, fuse $3.99, and a fuse reducer $12.99) at a rate of 213% less than what All Seasons quoted They also stated that the same kind of AC compressor could be purchased for $2, I will never call or use this company ever again Their appalling sales practices and pressure to use them was on the verge of extortion

Please be advised of the following information regarding the consumer’s complaint. The account reference in this complaint was referred to
our company on 9/6/16, we mail out a collection notice to the consumer dated 9/9/showing a different date of service from the one mentioned in this complaintThe notice was returned to us by the USPS as undeliverable on 9/20/and we stopped our collection process Please note a second account was referred to us for collections, we mailed out a collection notice to the consumer dated 11/29/showing the dated of service indicated on this complaintUpon receipt of this complaint we stopped our collection efforts on the consumers account and returned it to Orlando Health We contacted Orlando Health regarding the status of the financial assistance application for the consumer and they indicated that it takes about days for processing
Please contact me if you have any further concerns regarding this matter
Sincerely yours,
Maria M***
Collections Manager

We have marked this as a disputed account in our system
and stopped our collection process We
are returning this account to *** Health for review. Our records show the date of service on this account as 12/16/ We have requested that the hospital
send detailed information to the consumer regarding the services Computer Credit will not contact the consumer
further about this disputed account

Please be advised of the following information regarding the consumer’s complaint.  We stopped our collection process upon receipt of this...

complaint, marked the consumer’s account as disputed and returned it to [redacted].  We contacted [redacted] and requested an itemized statement showing details of all charges to be sent to the consumer.Please contact me if you have any further concerns regarding this matter.
 
Sincerely yours,
 
Maria M[redacted]
Collections Manager

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Two words for All Seasons One Hour Heating & Air Conditioning "THE WORST". The technician they sent was impolite, abrasive, and rude. He was pressuring me to fix the issue for approximately $400 dollars and if that did not work I would need a new compressor for my air conditioner a $4,500 price tag. The items that they were going to replace was capacitor ($146.00) and 2 fuses ($146.00). When the technician was told that I needed to think about it he upped the sales pitch and kept stating how hot it is going to be and how much I'm going to regret not doing this today. Even though I refused his initial offer he was reluctant to leave pressuring to replace the parts and fix the problem.
I am thankful that Ace Appliance Service was there repairing my over. They could not believe how insolent the other technician was. They were able to replace those same parts (capacitor $74.95, fuse $3.99, and a fuse reducer $12.99) at a rate of 213% less than what All Seasons quoted. They also stated that the same kind of AC compressor could be purchased for $2,000. I will never call or use this company ever again. Their appalling sales practices and pressure to use them was on the verge of extortion.

Run away from this company. Run very far away. They have horrible customer service, despicable sales practices, and very likely illegal, or at the least immoral, technician “up-selling.”

I had a furnace that needed nothing more complicated than a new ignitor. However, One Hour came out and barely spent any time troubleshooting the furnace. Instead, the "technician" brought in loads of "testing gear" and a camera to inspect everything except the problem I asked them to fix. After spending an hour doing this, he told me that the furnace was producing "deadly carbon monoxide" and that he was surprised that my "family hadn't been on the news after dying overnight." In fact, he told me that the unit was registering over 1000% percent of the “legal limit.” He then told me that the "law required that the unit be shut down." Of course, the outside temperature today is all of 18 degrees.

Perhaps my skepticism registered on my face as he then told me he would have someone else come out and give me a second opinion so that I “didn’t feel he was being unscrupulous.” Of course, that “second opinion” was nothing more than another technician from the same company. When I declined, he told me again that “the law” required him to shut the unit down and he intended to do so. Of course, he was unable to quote exactly WHICH law, as there is no such law at all.

I kicked him out and will be finding someone else to do the repairs.

Check fields!

Write a review of R.A. Moore Heating & Cooling

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

R.A. Moore Heating & Cooling Rating

Overall satisfaction rating

Add contact information for R.A. Moore Heating & Cooling

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated