We have received your complaint about your experience with our businessWe would like to apologize for the inconvenience of not receiving your initial trial product and also for being unaware for the subscription you were automatically enrolled in I have refunded back to you the amount of $and $for a total of $I hope this brings forth complete resolution to your caseIf there is anything else you need, please let me knowThank youSincerely, Joann [redacted] NutriHealth, LLC
We are sorry to hear about your experience with our companyI have located your account within our system and it looks like your account was cancelled on 5-11-2016, in which the notes indicate the customer called in to cancelThere were no other notes other than the ones on 5-11-indicating the customers desire to cancelYour first order was placed on 2-9-for Garcinia and Cleanse but it the order was decline for the Cleanse and was later retried on 3-9-Since then, you were charged times total, in the amount of $We understand sometimes things can get misunderstood through internet purchases and we advise all online consumers to read the Terms and Conditions very carefully and thoroughly so these mishaps do not happenHowever, we do realize mistakes happen What I can do in this particular situation is refund the last amounts, $and $for a total of $If the customer will be so kind as to reship us our unopened product, I would be more than happy to refund her for the unopened product we receivedOur returns address is: Proship: Joann @ Returns Corporation Drive Pendleton, IN Just print out a copy of this email and include it in the returned package and I will issue a refund for those products I hope this resolves the issue the customer had with our company and as soon as we received the unopened product, we would be more than happy to refund the additional amountPlease let me know if there is anything else I may help you with! Thank you Sincerely, Joann [redacted] NutriHealth, LLC
We have received your complaint about your experience with our businessWe would like to apologize for the inconvenience of not receiving your initial trial product and also for being unaware for the subscription you were automatically enrolled in I have refunded back to you the amount of $and $for a total of $I hope this brings forth complete resolution to your caseIf there is anything else you need, please let me knowThank youSincerely, Joann [redacted] NutriHealth, LLC
We are sorry to hear about your experience with our companyI have located your account within our system and it looks like your account was cancelled on 5-11-2016, in which the notes indicate the customer called in to cancelThere were no other notes other than the ones on 5-11-indicating the customers desire to cancelYour first order was placed on 2-9-for Garcinia and Cleanse but it the order was decline for the Cleanse and was later retried on 3-9-Since then, you were charged times total, in the amount of $We understand sometimes things can get misunderstood through internet purchases and we advise all online consumers to read the Terms and Conditions very carefully and thoroughly so these mishaps do not happenHowever, we do realize mistakes happen What I can do in this particular situation is refund the last amounts, $and $for a total of $If the customer will be so kind as to reship us our unopened product, I would be more than happy to refund her for the unopened product we receivedOur returns address is: Proship: Joann @ Returns Corporation Drive Pendleton, IN Just print out a copy of this email and include it in the returned package and I will issue a refund for those products I hope this resolves the issue the customer had with our company and as soon as we received the unopened product, we would be more than happy to refund the additional amountPlease let me know if there is anything else I may help you with! Thank you Sincerely, Joann [redacted] NutriHealth, LLC