Racebolts

HI I resolved the dispute over the weekend and refunded this loyal cutomer, he wrote me the following: Hi ***e, Thank you for the refundI checked on the Revdex.com site to try and report further on the matter with positive resolve, but was unable to make any changesI will look again soon, but if you have any knowledge of how I can adapt the report or setting there to reflect the positive effort on your part, and to show proper business practice, that may help help me to those things on their site Setting things straight with the people who want to be a part of the business will continue on their positive business, and be able to let them connect others to the business, with having a positive spin about it to recommend itHave a happy business year, and thank you again for the direct help Thank you much! - [redacted] * Shipping Department W Washington St, Ste 2- San Diego, CA Phone: + Fax: + www.racebolts.com

Revdex.com:
Resolution of the situation has been made and is concluded. The owner actively sought out what could be done for a resolve, and to make it balanced and fair. I thank them again for doing so, and as well the Revdex.com for their help and tools provided to allow for the possibility and greater ease in doing so. Thank you!
 
- [redacted]
 
 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Regarding the complaint made by Mr. [redacted] R. [redacted] I am very sorry I failed to fill his order in a more timely manner. I have had extensive health issues and been in and out of the hospital. I have finally found someone who will run my business. With regard to Mr. [redacted]'s order of $20.61, I...

reimbursed his account via PayPal on August 31, 2015.Again my sincerest apology[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

HI
 
I resolved the dispute over the weekend and refunded this loyal cutomer, he wrote me the following:
 Hi [redacted]e,
Thank you for the refund. I checked on the Revdex.com site to try and report further on the matter with positive resolve, but was unable to make...

any changes. I will look again soon, but if you have any knowledge of how I can adapt the report or setting there to reflect the positive effort on your part, and to show proper business practice, that may help help me to those things on their site.  Setting things straight with the people who want to be a part of the business will continue on their positive business, and be able to let them connect others to the business, with having a positive spin about it to recommend it. Have a happy business year, and thank you again for the direct help. 
Thank you much!
- [redacted].
 
Shipping Department
325 W Washington St, Ste 2-110
San Diego, CA 92116
Phone: +1 619 276 4700
Fax: +1 619 276 4744
www.racebolts.com

Review: I was a a repeat customer for about two years, and with the last order, order number 7363 on May 18th 2012, They were not just late like they normally would be getting product out, they never sent anything out, never refunded my purchase price to my credit card of what should have been close to exactly $199.17, and they stopped responding to emails, and stopped picking up their phones.Desired Settlement: I would care for a refund from them or to have the products purchased. Thank you.

Business

Response:

HI

I resolved the dispute over the weekend and refunded this loyal cutomer, he wrote me the following:

Hi [redacted]e,

Thank you for the refund. I checked on the Revdex.com site to try and report further on the matter with positive resolve, but was unable to make any changes. I will look again soon, but if you have any knowledge of how I can adapt the report or setting there to reflect the positive effort on your part, and to show proper business practice, that may help help me to those things on their site. Setting things straight with the people who want to be a part of the business will continue on their positive business, and be able to let them connect others to the business, with having a positive spin about it to recommend it. Have a happy business year, and thank you again for the direct help.

Thank you much!

- [redacted].

Shipping Department

325 W Washington St, Ste 2-110

San Diego, CA 92116

Phone: +1 619 276 4700

Fax: +1 619 276 4744

www.racebolts.com

Consumer

Response:

Resolution of the situation has been made and is concluded. The owner actively sought out what could be done for a resolve, and to make it balanced and fair. I thank them again for doing so, and as well the Revdex.com for their help and tools provided to allow for the possibility and greater ease in doing so. Thank you!

- [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Review: I made an order on August 3, 2014 for 6 titanium bolts/nuts totaling 70.92+3.32 for shipping paid via paypal. After several emails and six months later I have requested a refund since the order was never processed or shipped. They responded on Feb. 23, 2015:

"I have put in your request for full refund. The boss should be back soon and will take care of you. "

"Shipping Department"

"Race bolts LLC"

"325 W Washington St, Ste 2-110"

"San Diego, CA 92103"

They have ignored my emails ever since.Desired Settlement: I just want my money back.

Review: Purchased titanium nut on line using company website Ref. order [redacted], on 7/10/14. Have not received item. Tried to contact company about the order and get no response from them. I have sent E mails and have called by phone with no response.Desired Settlement: Would like the product I purchased or a refund

Review: I have purchased one of their products online (July 7, 2015) order # [redacted], received an order confirmation immediately, noticed on my bank statement that they withdrew my funds from my bank account, but I never received my parts. I tried calling their number and emailing them several times but no get a return call or email back.Desired Settlement: Refund my funds and remove they website

Business

Response:

Regarding the complaint made by Mr. [redacted] R. [redacted] I am very sorry I failed to fill his order in a more timely manner. I have had extensive health issues and been in and out of the hospital. I have finally found someone who will run my business. With regard to Mr. [redacted]'s order of $20.61, I reimbursed his account via PayPal on August 31, 2015.Again my sincerest apology[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,