Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This is a BOGUS offer by a bogus company that I will never ever buy a vehicle off of or refer anyone to! This does NOT resolve my issue of being out of almost $because of negligent actions taken by YOUR mechanics teamI will be pursing legal action Regards, [redacted] ***
[redacted] Revdex.comN Delaware ST #2020Indianapolis In 46204Ms [redacted] , I am responding to a complaint with the ID# [redacted] in regards to a dispute that allegedly took place on 03/31/Unfortunately all managers and the sales person involved in this transaction are no longer employed at Tom Wood NissanMy employment as General Manager started in August but my knowledge of this transaction didn't occur until the last week of December or the first week of January when the father of the customer reached out to meAs of today, neither myself or any manager have had a conversation with [redacted] or her boss, just the fatherHe called me and stated what happened and that he had to pay Nissan Motor Acceptance Corp on her behalf to settle her account on the NissanIt's my understanding that the charges in question are for the damage on the vehicle that was turned back into NissanWhen a customer terminates their lease or turns it back in, like she did, the customer is responsible for the damage and condition of the vehicle per their contract [redacted] didn't trade the car in because it would have been on the contract and purchase agreementThe We Owe/They Owe form she has states that neither party owes anything from the deal on 3/31/The issue is between the leasing company and the customer not Tom Wood Nissan and the customerPlease let me know if I can be of any further assistance.Best Regards, [redacted] General ManagerTom Wood Nissan
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This is a BOGUS offer by a bogus company that I will never ever buy a vehicle off of or refer anyone to! This does NOT resolve my issue of being out of almost $because of negligent actions taken by YOUR mechanics teamI will be pursing legal action Regards, [redacted] ***
[redacted] Revdex.comN Delaware ST #2020Indianapolis In 46204Ms [redacted] , I am responding to a complaint with the ID# [redacted] in regards to a dispute that allegedly took place on 03/31/Unfortunately all managers and the sales person involved in this transaction are no longer employed at Tom Wood NissanMy employment as General Manager started in August but my knowledge of this transaction didn't occur until the last week of December or the first week of January when the father of the customer reached out to meAs of today, neither myself or any manager have had a conversation with [redacted] or her boss, just the fatherHe called me and stated what happened and that he had to pay Nissan Motor Acceptance Corp on her behalf to settle her account on the NissanIt's my understanding that the charges in question are for the damage on the vehicle that was turned back into NissanWhen a customer terminates their lease or turns it back in, like she did, the customer is responsible for the damage and condition of the vehicle per their contract [redacted] didn't trade the car in because it would have been on the contract and purchase agreementThe We Owe/They Owe form she has states that neither party owes anything from the deal on 3/31/The issue is between the leasing company and the customer not Tom Wood Nissan and the customerPlease let me know if I can be of any further assistance.Best Regards, [redacted] General ManagerTom Wood Nissan