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R.A.CMechanicals, LLC

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R.A.CMechanicals, LLC Reviews (2)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10024200, and find that this resolution is satisfactory to me I have received a smaller gas log set and fender hood from the manufacturer and I would like JL to install this at no extra chargeI appreciate JL's offer to work with me to avoid further frustrationsI will contact JL via his cell phone next week Sincerely, Janice Whitcomb

I understand Janice's frustration however as the sizing of the log set goes I do not size I installI originally measured fire box and gave them to the fireplace storeThey size and give the customers options on different log sets My offer still stands and it would be best for Janice to contact me directly to go over scheduling and optionsI believe the fireplace store should take the wrong unit give her the right one and they could sell it as used to someone with the correct size firebox It is my opinion that if we all worked together instead of pointing fingers this would have been solved from the get go I am very proud of my customer service, I go above and beyond for my customers, and this is the first time I have ever had a report to Revdex.comMy rating has been an AI hope this can be solved w out any more frustration Thank you [redacted] nOwner of RAC Mechanicals

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