Rad Air Complete Car Care

*SEE ATTACHMENT*TO Revdex.com IN REGARDS TO SAMANTHA ***SAMANTHA [redacted] is actually one of my employees mother in lawShe was told not only by me but also by her slaw that there is a charge for the diagnosisI have included her signed paper showing thatShe was also informed that we do sometimes repair some running issues to verify the repair will solve her issueCustomers are never charged for this unless they want the repair completedWe do this service for them to make sure our diagnosis will solve the issue and there are no other hidden problemsWe do this so we do not have to call back for other issue after they have o.krepairs and charge moreThis service we provide I have found solves a lot of issues down the road and prevents a lot of issue with clientsIf the client only wants the diagnosis then we reassemble and return her or his car the way it had come in.I really don't understand her complaint being she fully understood when she came inAs you will see she had signed the repair ticket with a circle around the dollar amount.Charles W M [redacted] President

*SEE ATTACHMENT*TO Revdex.com IN REGARDS TO SAMANTHA [redacted]SAMANTHA [redacted] is actually one of my employees mother in law. She was told not only by me but also by her son-in law that there is a 66.00 charge for the diagnosis. I have included her signed paper showing that. She was also informed that we do...

sometimes repair some running issues to verify the repair will solve her issue. Customers are never charged for this unless they want the repair completed. We do this service for them to make sure our diagnosis will solve the issue and there are no other hidden problems. We do this so we do not have to call back for other issue after they have o.k. repairs and charge more. This service we provide I have found solves a lot of issues down the road and prevents a lot of issue with clients. If the client only wants the diagnosis then we reassemble and return her or his car the way it had come in.I really don't understand her complaint being she fully understood when she came in. As you will see she had signed the repair ticket with a circle around the dollar amount.Charles W M[redacted] President