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Radaris America, Inc.

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Radaris America, Inc. Reviews (1)

I am writing in response to the complaint received by your office from *** *** regarding the dissatisfaction of service received at the Wellwood Car Wash and Detail Center.Although I regret that *** *** was not satisfied with the service received, I am glad to be
given the opportunity to clarify the situationOn July **, 2016, when *** *** arrived at the Wellwood Car Wash, the customer was entitled to receive a free car washThe free car wash value is equal to the cost of a Full Service Wash ($14.95)If a customer prefers any service above the Full Service Wash then the customer is responsible for the difference between the Full Service Wash and the additional serviceThe described situation is what *** *** experienced.Had I been notified at the time of service, I would’ve been more than happy to explain our policy and waive the difference between the Full Service Wash and the Deluxe Wash ($23.95) due to the misunderstanding. At the Wellwood Car Wash and Detail Center our goal is to provide excellent customer serviceI would like the opportunity to explain our policy and either refund the $or offer a complementary Deluxe WashWe hope this satisfies *** ***’s request and we look forward to maintaining a satisfied customer

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Address: 831 Beacon St # 129, Newton Center, Massachusetts, United States, 02459-1822

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