We received your letter ID Concerning [redacted] *** [redacted] was in for a services on 3/18/ 3/31/4/28/5/31/6/23/ We called contacted her via phone We either spoke to her or left messages 2/23/3/17/6/14/10/19/ We encouraged her to come back in for a consultation with our nurse Teri, so we can address her concerns visually She has not responded to our October request We will try and contact her again Tuesday, November to discuss her concerns We need to see her face to face to address her concerns Please confirm receipt of this emailRebecca Radiance Medspa Woodbury [redacted] Woodbury, MN www.RadianceWoodbury.com p ###-###-#### e [redacted]
Hi [redacted],I never received your email.Our client, [redacted] came in to have a facial with Jen (Esthetician),Jen stated that the client was on her cell phone during her facial and not fully enjoying the experience or listening to her explaining what she was doing.After her facial, she stated...
that her skin fell off. We took photos and told her what products we used on her.Client called back and wanted her photos, a list of all the products we used and the names of the staff members she spoke to during the day of her service.The owner, Rebecca [redacted] talked to her also about going to see her physician to have them look at it. The client asked Rebecca if she had insurance and who her insurance was with (company). Rebecca told her she needed to see a Doctor if she thought her skin was damaged and to provide the doctor's name and phone number she saw, She did not provide any insurance information to the client ([redacted]).[redacted] gave us her Doctor's name. Our physician, Dr. [redacted] contacted the clinic on December 18, 2017 and was told that [redacted] never was treated there. They looked through all their records as far back as November 29, 2017.As of the day she had her facial, we asked the client to come in for a follow up within 5-7 days to look at her skin, however she has not come back.Respectfully,Dawn [redacted]Manager@ Radiance medspa
We received your letter ID 12472953 Concerning [redacted]. [redacted] was in for a services on 3/18/17 3/31/17 4/28/17 5/31/7 6/23/17 We called contacted her via phone. We either spoke to her or left messages. 2/23/17 3/17/17 6/14/17 10/19/17 We...
encouraged her to come back in for a consultation with our nurse Teri, so we can address her concerns visually. She has not responded to our October 19 2017 request. We will try and contact her again Tuesday, November 14 2017 to discuss her concerns. We need to see her face to face to address her concerns. Please confirm receipt of this email. Rebecca Radiance Medspa Woodbury [redacted] Woodbury, MN 55125 www.RadianceWoodbury.com p ###-###-#### e [redacted]
We received your letter ID Concerning [redacted] *** [redacted] was in for a services on 3/18/ 3/31/4/28/5/31/6/23/ We called contacted her via phone We either spoke to her or left messages 2/23/3/17/6/14/10/19/ We encouraged her to come back in for a consultation with our nurse Teri, so we can address her concerns visually She has not responded to our October request We will try and contact her again Tuesday, November to discuss her concerns We need to see her face to face to address her concerns Please confirm receipt of this emailRebecca Radiance Medspa Woodbury [redacted] Woodbury, MN www.RadianceWoodbury.com p ###-###-#### e [redacted]
Hi [redacted],I never received your email.Our client, [redacted] came in to have a facial with Jen (Esthetician),Jen stated that the client was on her cell phone during her facial and not fully enjoying the experience or listening to her explaining what she was doing.After her facial, she stated...
that her skin fell off. We took photos and told her what products we used on her.Client called back and wanted her photos, a list of all the products we used and the names of the staff members she spoke to during the day of her service.The owner, Rebecca [redacted] talked to her also about going to see her physician to have them look at it. The client asked Rebecca if she had insurance and who her insurance was with (company). Rebecca told her she needed to see a Doctor if she thought her skin was damaged and to provide the doctor's name and phone number she saw, She did not provide any insurance information to the client ([redacted]).[redacted] gave us her Doctor's name. Our physician, Dr. [redacted] contacted the clinic on December 18, 2017 and was told that [redacted] never was treated there. They looked through all their records as far back as November 29, 2017.As of the day she had her facial, we asked the client to come in for a follow up within 5-7 days to look at her skin, however she has not come back.Respectfully,Dawn [redacted]Manager@ Radiance medspa
We received your letter ID 12472953 Concerning [redacted]. [redacted] was in for a services on 3/18/17 3/31/17 4/28/17 5/31/7 6/23/17 We called contacted her via phone. We either spoke to her or left messages. 2/23/17 3/17/17 6/14/17 10/19/17 We...
encouraged her to come back in for a consultation with our nurse Teri, so we can address her concerns visually. She has not responded to our October 19 2017 request. We will try and contact her again Tuesday, November 14 2017 to discuss her concerns. We need to see her face to face to address her concerns. Please confirm receipt of this email. Rebecca Radiance Medspa Woodbury [redacted] Woodbury, MN 55125 www.RadianceWoodbury.com p ###-###-#### e [redacted]