[redacted] [redacted] [redacted] [redacted] Dear Revdex.com: Your request was directed to me for handling Please accept my apology for any delay this has caused In order to resolve this, I have indicated what has transpired below on behalf of Allstar Marketing Order # [redacted] Simply Fit Set Magenta $Processing and handling $GST $Total $ We are sorry that the customer never received the Simply Fit Board Canada Post Tracking [redacted] did show it was delivered on The customer contacted us on to advise they never received the shipment At this time a refund of $was issued on to the Visa account ending in [redacted] with expiration date of 02/ The customer should contact their bank to see where the credit was applied to their account Quality customer service is very important to us and we thank you for bringing this to our attentionWe believe this is the information you require and feel this resolution will close the matter satisfactorily Sincerely, Customer Care Specialist Tell us why here
Dear Revdex.com,We are sorry to hear this happened to the customer however, this product, Magic Bamboo Pillow isnot a product of Allstar Marketing nor do we have an order for [redacted] Contact the correct company to resolve this matterPlease remove this complaint from our file and correct our Revdex.com rating for Allstar Marketing.Thank you for your immediate attention to this matter Sincerely,Customer Service Specialist Tell us why here
Dear Revdex.com: We are sorry the customer has not seen the credit to their order [redacted] for $ I have requested that again today to the [redacted] ending in [redacted] exp [redacted] This will reflect on their next statementThank you for bringing this to our attention and for your patienceCustomer Care Specialist Tell us why here
Your recent correspondence was directed to me for handling In order to resolvethis, I have indicated what has transpired below on behalf of Allstar Marketing[redacted] *** [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] We are very sorry that the customer is not happy with their ordering experienceI have indicated the offer details below: When ordering today, you will receive the Knot Out™ Detangling Brush for just $+ $P&H, and we will include a 2nd Knot Out™ Detangling Brush for FREE, just pay the separate $P&H *State tax may apply - NY, CT, CA & NV -30-DAY MONEY BACK GUARANTEE (minus p&h).Unfortunately we are experiencing a backorder due to the high demand for this itemWe did notify the customer of the delay and they agreed to wait for the shipmentOn due to the delay, we discounted the customer order and expedited the shipment once it does come inNothing will be billed to the customer’s account until these are shippedSince quality customer service is very important to us, I have issued an additional $credit to their order The new order total is $Once these are in stock their order will shipWe thank you for your patienceSincerely, [redacted] Tell us why here
Dear Revdex.com: Your recent correspondence was directed to me for handling Please accept my apology for any delay this has caused In order to resolve this, I have indicated what has transpired below on behalf of Allstar Marketing [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] We are sorry that [redacted] was not happy with their ordering experienceUnfortunately, due to the high demand for the Simply Fit Board we experience a backorderThis order was shipped on with [redacted] Tracking [redacted] showing this is showing a delivery date of 1/*/by end of daySince quality customer service is very important to us, we have issued a credit to [redacted] ’s account for $We thank you for your patience Sincerely, Customer Care Specialist
[redacted] [redacted] [redacted] [redacted] Dear Revdex.com: Your request was directed to me for handling Please accept my apology for any delay this has caused In order to resolve this, I have indicated what has transpired below on behalf of Allstar Marketing Order # [redacted] Simply Fit Set Magenta $Processing and handling $GST $Total $ We are sorry that the customer never received the Simply Fit Board Canada Post Tracking [redacted] did show it was delivered on The customer contacted us on to advise they never received the shipment At this time a refund of $was issued on to the Visa account ending in [redacted] with expiration date of 02/ The customer should contact their bank to see where the credit was applied to their account Quality customer service is very important to us and we thank you for bringing this to our attentionWe believe this is the information you require and feel this resolution will close the matter satisfactorily Sincerely, Customer Care Specialist Tell us why here
Dear Revdex.com,We are sorry to hear this happened to the customer however, this product, Magic Bamboo Pillow isnot a product of Allstar Marketing nor do we have an order for [redacted] Contact the correct company to resolve this matterPlease remove this complaint from our file and correct our Revdex.com rating for Allstar Marketing.Thank you for your immediate attention to this matter Sincerely,Customer Service Specialist Tell us why here
Dear Revdex.com: We are sorry the customer has not seen the credit to their order [redacted] for $ I have requested that again today to the [redacted] ending in [redacted] exp [redacted] This will reflect on their next statementThank you for bringing this to our attention and for your patienceCustomer Care Specialist Tell us why here
Your recent correspondence was directed to me for handling In order to resolvethis, I have indicated what has transpired below on behalf of Allstar Marketing[redacted] *** [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] We are very sorry that the customer is not happy with their ordering experienceI have indicated the offer details below: When ordering today, you will receive the Knot Out™ Detangling Brush for just $+ $P&H, and we will include a 2nd Knot Out™ Detangling Brush for FREE, just pay the separate $P&H *State tax may apply - NY, CT, CA & NV -30-DAY MONEY BACK GUARANTEE (minus p&h).Unfortunately we are experiencing a backorder due to the high demand for this itemWe did notify the customer of the delay and they agreed to wait for the shipmentOn due to the delay, we discounted the customer order and expedited the shipment once it does come inNothing will be billed to the customer’s account until these are shippedSince quality customer service is very important to us, I have issued an additional $credit to their order The new order total is $Once these are in stock their order will shipWe thank you for your patienceSincerely, [redacted] Tell us why here
Dear Revdex.com: Your recent correspondence was directed to me for handling Please accept my apology for any delay this has caused In order to resolve this, I have indicated what has transpired below on behalf of Allstar Marketing [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] We are sorry that [redacted] was not happy with their ordering experienceUnfortunately, due to the high demand for the Simply Fit Board we experience a backorderThis order was shipped on with [redacted] Tracking [redacted] showing this is showing a delivery date of 1/*/by end of daySince quality customer service is very important to us, we have issued a credit to [redacted] ’s account for $We thank you for your patience Sincerely, Customer Care Specialist