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Radio T.V. Service

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Radio T.V. Service Reviews (1)

Thank you for this opportunity to respond to the complaint filed by Mr*** *** Radio Services is a division of PSI Marketing Consultants, Inc., a company established in to sell radio advertising by telephone on behalf of radio stations across the countryRadio Services is the division of
the company that handles the billing, accounting and collectionsWe are very proud of our reputation in both the radio and telemarketing industries in which we are activeSince we are selling and collecting on behalf of our radio station clients, it is quite important to us that any misunderstandings are promptly resolved to everyone’s satisfaction.We were under a short-term contract to sell advertising and collect the bills on behalf of a local radio station in the area around Mr*** Our records indicate we received a commitment from the business to sponsor some advertising on December 10, 2015. To provide validity and confirmation of the order, we send a time schedule before airing. The schedule includes a toll-free number for customers to call if any miscommunications, questions, changes or problems arise. We did not receive any calls prior to the scheduled airing of the messages.We spoke with Mr*** on January 27, 2016. He said he had no knowledge of the order. Despite our confidence in the validity of the order, our collector decided to clear any balance with Mr*** business after the conversation. I called Mr*** and made him aware of that and he said that action resolves the matter.This means, of course, there will be no further contact made from our organization on this invoice. This action is strictly to move forward on this matter I am sorry for any inconvenience this matter may have caused you or your agency. Again, we appreciate this opportunity to respond and I am available to answer any further questions.Respectfully yours, *** *** *** *** *** ** ***Vice President of Marketing *** ***

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Address: 2685 Paysphere Cir, Chicago, Illinois, United States, 60674-0026

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