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Radiology & Nuclear Medicine

2200 SW 10th Ave, Topeka, Kansas, United States, 66604-3904

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Radiology & Nuclear Medicine Reviews (%countItem)

I have waited over the 14 wks they stated to refund me & now they are stating it is another 14 wks. I left msg for a mgr or sup to call me & never got
As stated above, I have called the business numerous times to get status of my refund. I was initially told when I called them to see if I owed them anything, that I had a credit. They told me they do not sit on credits & they get processed for refund. I waited & waited. I call again. It will take 14 wks to process. Ok so I calendar 14 wks. I call back because no refund. They will email to whomever processes this. Give it 10 working days. I call back still nothing. Oh it's going to be another 14 wks from when we emailed them on ***. This is where 1 1st asked to soak to mgr or sup. Not available & left voice msg. I called this last Monday because no call nor refund. Left another msg for a mgr or sup. Today is Wed, *** & no call nor refund.

Desired Outcome

Refund of the double billing they sent to me.

Radiology & Nuclear Medicine Response • Sep 04, 2018

From: ***
Sent: Tuesday, *** 12:58 PM
To: ***
Subject: ***

Ms.,
I received your letter today stating that we have a negative review for a lack of response to *** case. I did in fact respond in several ways. I promptly refunded the $ *** refund and spoke with Ms.. She had in fact never spoken to any of my staff and she acknowledged as much. I also spoke to you on the phone.
I feel this smatter has been fully resolved and it is an abuse of power for you to place anything negative about this case in any forum.
I eagerly await your response.

***,
Executive Director
Radiology and Nuclear Medicine, LLC

Customer Response • Sep 04, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
I was finally refunded.

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Address: 2200 SW 10th Ave, Topeka, Kansas, United States, 66604-3904

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