Radteh X-ray, Inc.

Hello,Today I filed a complaint regarding California Legal ProsI was able to resolve the issue directly with the company.Please remove my complaint and stop the complaint process.Thank you.*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to my concern, and for now, I find that this resolution is satisfactory to me.
Mr. [redacted] of California Legal Pros,...

has contacted me and has promised to finish the job for which I contracted them.  So far, he has made good on his promise and has been very courteous and helpful.Sincerely yours,[redacted]

We will contact this customer and work to finish the service for which we were engaged.

Please find attached Ms. [redacted]'s order form.  Please note the item "Personal Service and Filing of Proof of Service."  Please note the item is not circled or otherwise noted as being ordered.  Please note the other items on the form which are marked as ordered.
Ms. [redacted] did not order or pay for CLP to personally serve the uncontested divorce petition and summons on her spouse.  
The order form is crystal clear in what services are available and what services she ordered. 
Rather than accept responsibility for the service of her spouse (which is her responsibility), she blames our company in this Revdex.com forum.  
We have attempted to help Ms. [redacted] again and again, including by providing her with specific acknowledgement forms to have signed by her spouse.  We have gone above and beyond with our efforts to help Ms. [redacted].
Unfortunately, she doesn't seem to understand that if she doesn't order and pay for a service, the company is not responsible for providing the service.

I am rejecting this response because:
 I have emailed them again this morning.  If I don't get any response I need my money back.  I have to go to the county myself and see...

how the status of my divorce is  and take time off work.  Please, please help me out this business company does not seem to have the intention of completing  the job.  
 
Thank you 
Sincerely,
[redacted]

California Legal Pros has been in touch with Ms. [redacted] and are attempting to work out an amicable solution that accomplishes her goal.  We do have the offices in the locations indicated on our website.  We are authorized to sign documents (only documents related to the client's eviction...

case) on behalf of clients by powers of attorney that clients sign and provide to us.  We rely on those documents to help expedite the process.  We have successfully worked on hundreds of evictions across California.  This particular instance is a complicated one, but one we are attempting to resolve.  We will provide an update to the Revdex.com once this is resolved.

We have received the complaint, will look into the status of the divorce paperwork, and will update the client.