Rainbow, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.] They are complaining that I never had valid insurance and I provided a valid policy, not insurance card , but an actual policy to them each and every timeThey are also claiming that I tried to beat the system , and that is untrueMy husband at the time was paying the bills and each time that the insurance was cancelled, I was able to provide them with a VALID insurance declaration policyWho cares if I switched insurance companies, that is not illegalThey can call each every last one of the companies to verifyLike I stated, we are not talking about the past times, we are talking about a my vehicle being reposed and it had no reason to beMy insurance and car payment was valid
Regards,

This is our reply to the above matter A few facts that *** *** "forgot" to mention This was the third time that her insurance was canceled due to non sufficient funds to different insurance companies and what that means is that since she bought the car she never actually had valid
insurance on the car , who've is other then illegal is also very very irresponsible and a breach of contract . In different occasions she got an insurance paper that was only a paper with no actual insurance each and every month since she bought the car .This has become a system to her to avoid the insurance obligation as requires by the contract Each time she paid with non sufficient find type of payment , that bounced back and retroactively cancelled the insurance The second month she had done it we repossessed the vehicle and gave it back to her with a warning to make sure it will never happen again but she somehow forgot to mention that The very next month , the same story , insurance retroactively cancelled due to NSF We repossessed the vehicle the second time . I have met and talked with her after the repossession , but I guess she forgot to mention that in her complaint too , and explained to her that we will not be able to trust her anymore in maintaining her obligations by the contract and asked her to contact her bank , *** *** or any financial institution of her choice , to finance the vehicle for her , while we will hold the vehicle for her , for a reasonable amount of time , at no extra charge to her and make payments to that institution so she will not loose her car .That option is still valid to her since we still have the car as off 6-17-15We will not be refunding no money to her , she is the one in breach of contract and still owes us the contract balance and the repossession expenses and we expect her to pay those obligations immediately Thank you*** ***Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
I'm not going to continue to go back and forthI have provided the court with all of Valid polices and they have been verifiedThis company stole my down paymentThey signed a contract agreeing to finance meIf you no longer want to finance me , you must give my down payment backI have spoken to several attorneys and have taken the steps to file suitNo insurance company has filed a hot check chargedThey are the one that are fraud not meThey be handled accordingly
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
The dealership was provided with valid insurance, they want to say everything was fraud, call the insurance company on the policy and they will provide proofI cannot produce a fake insurance policy, not card, a actual policy where they were listed as the lienholder. My attorney will be in touch , the action they took was illegal according the lawMy attorney has verified all of the insurance policies that was sent and they were validThey are the ones that are fraud, will see in courtTHE ACTION WAS ILLEGAL !!!!!!!!!!!!! My attorney has reported them to *** ** *** *** and the *** ***

Insurance that is paid with NSF each and every month with a different insurance company just to be able to produce a paper that look like insurance and carry no coverage behind it is a cheat , a scam or whatever you want to call it but it is NOT insuranceIt is a fake piece of paper

So what if a repo agent use a key to repo a car with ? Is it illegal ? Or customer just running out if what to say We are in touch with office of *** *** *** regarding her complaint and provided all documents they asked including her fraud , invalid insurance papers and to the *** tooCustomer did not have no valid insurance at the date of the repo or at any other day due to NSF - writing hot checks for policies She can continue to go around and around with it Our position is supported by documents and if she wants to go to court too we will gladly do so Thank you *** *** ***

Customer change insurance company from one non valid insurance to another none valid insurance without providing us with the new information like they are required by contractThe new insurance that she supposably has on the day of the repo was paid with a hot check too and was cancelled for non sufficient fund So she actually never had insurance not before the repo , not on the day of the repo and not after the repo We will not tolerate this fraud behavior Thank you *** *** *** ***

We are asking the Revdex.com to review the documents and dismiss the complaint based on the facts

Asking her to get her own financing means paying us off , means NOT doing business with us anymore We don't need to provide her with no copies of checks . She knows exactly well that her payments bounced NSF and that's the reason she never had a valid insurance And gnats why her car got repossessed .Thank you *** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
This company is fraud, rude employees, and shady business practices. I'm not first to complain about same issue. They keep you throwing up hot checks to justify their actions. I don't write bad checks and they still missing the whole point. My insurance was purchased on the 7th and reposed on the 12th, there is no justification. Point, blank, period. Fraud!!!!
Regards,

we are not worried about her attorneys nor any legal action she decide to take because she is wrong and anybody that advise her different is wrong too and we will be happy to prove it anywhere and to anyoneshe is the one that breached the contract not usshe set in my office with fake tears trying to convince me that its her husband's fault and not hers, which she" forgot " to mention in her complaint she is the one that signed a contract and commit to have valid insurance and not fraud fake papers that carry no insurance coverage because they were paid with hot checks weather the insurance company decide to sue her for it or not.we have a right , by the contract , to ask her for a payoff when she breach the contract which she did several times ( page 4 of the contract ) and that's what we didwe will not refund her a penny because we don't need to she will not get no prize for acting illegally , immorally , and irresponsibly thank you[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.THEIVES!!!
Regards,

customer never had nothing but papersthere was never valid insurance on the car since all the policies were paid with nsf ( hot checks etc)insurance does not honor policies that are paid with nsf that's why there is no insurance and there was never insurance including the last one that she has provided AFTER !!! the repoit is illegal to write hot checksit is illegal to drive with no insurance it is irresponsible and dishonest to pay with nsf and to maintain a loan on fake documentationsince we acted legally and reasonably and gave customer several warnings we are asking you to dismiss that complaintthank you[redacted]

We will not tolerate scams like this Customer never provided us with proof of insurance The insurance she provided AFTER the repo was another fake , not valid insurance because it was paid with none sufficient funds like customer did each and every month before that , thinking she is up to a system to get around her contract and legal obligation to have a valid insurance coverage and not just a piece of paper that had no meaning Customer knows more people , very very close to her , that use the same fraud technique , to do the exact same thing . Your complaint is being handled and we have no worries about it .Customer need to be ashamed of her self to use and abuse the [redacted] , against honest businesses that will not crumble in front of her abuse and complaints .Just no shame !!!

We are asking Revdex.com personal to review the facts and dismiss the clame

We don't have to satisfy the customer Customer was providing us with invalid , fake insurance policies that were never paidWe are asking the Revdex.com to review the FACTS and dismiss that complaint [redacted] [redacted]

Please see attached.

It is the customer responsibilty to provide us with proof of insurance when they changing insurance especially after the car got repossess a month before for that reason and she was warned and given the car back .The system of providing false and fake insurance policies that are never valid because they are never paid for is illegal and wrong .Customer can come and payoff the account and get the car back We dont have to , and will not , support or tolarate this kind of activitiesthe fact that she keep mentioning that she heard or saw another customer that did the same thing and got repossessed does not make her right or legal Thank you [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
Fake tears, that's funny . But I will have the last laugh, they are so fraud they come get your vehicle with extra key and not a tow truck. I'm glad their not worried about the law suit, me either because I will win. And more than one attorney and  consumer credit board are not wrong. Please believe I'm letting everyone know about this company, the local news is next. They keep talking about incidents that happened in the previous months instead of the day of the incident. As the board states and investigator of [redacted] states that the DAY of the incident June 12th not previous months, I was not in any breach of contract.

We will not let that scam happen anymore