Rainbow International

Hello,In response to claim [redacted] , We were called in by the insurance company, [redacted] , to dry out Mrs [redacted] ’ [redacted] home which was affected from a water leakThe insured was non responsive to our phone calls for several daysOnce we got in touch with her, we scheduled her immediately We went out there and set equipment and did some demolition in order to dry the home out A few days in, we were told by the insurance company that they were not going to cover the loss At this time, we told Mrs [redacted] this and that she would be responsible for the bill or we would need to stop the job and pick up our equipmentShe was upset about this but we had nothing to do with the insurance decision She did not want to pay us for going further so we told her we would need to pick up the equipment which is what we did We communicated with her the entire timeAaron F [redacted] , OwnerRainbow International of Richmond/Charlottesville804-639-(Richmond office)434-589-(Charlottesville office)www.rainbowintl.com

[redacted] I wanted you to know Rainbow International refunded the entire amount of $9,to meThank you for your assistance in this matter [redacted]

*** *** I wanted you to know Rainbow International refunded the entire amount of $9,to meThank you for your assistance
in this matter. *** ***

[redacted]         I wanted you to know Rainbow International refunded the entire amount of $9,000.00 to me. Thank you for your assistance in this matter.  [redacted]

Hello,In response to claim [redacted], We were called in by the insurance company, [redacted], to dry out Mrs. [redacted]’* home which was affected from a water leak. The insured was non responsive to our phone calls for several days. Once we got in touch with her, we scheduled her immediately.  We...

went out there and set equipment and did some demolition in order to dry the home out.  A few days in, we were told by the insurance company that they were not going to cover the loss.  At this time, we told Mrs. [redacted] this and that she would be responsible for the bill or we would need to stop the job and pick up our equipment. She was upset about this but we had nothing to do with the insurance decision.  She did not want to pay us for going further so we told her we would need to pick up the equipment which is what we did.  We communicated with her the entire time. Aaron F[redacted], OwnerRainbow International of Richmond/Charlottesville804-639-0230 (Richmond office)434-589-5894 (Charlottesville office)www.rainbowintl.com