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Rainbow of Harrisonburg

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Reviews Rainbow of Harrisonburg

Rainbow of Harrisonburg Reviews (7)

Mr [redacted] was in fact one the people selected in the drawing selected for a free Rainmate as a part of our advertisement campaignHe entered this drawing at the Augusta County Fair We reached out to Mr [redacted] to make him aware that he was selected and to arrange a time to come out to provide our in home demonstration of our other products and to deliver the ranimate if he participated He was informed that he would receive the rainmate at the time of the in home demonstration He stated that he did not wish to arrange a time for the presentation.In closing, we will be sending Mr [redacted] a free Rainmate via USPS with signature confirmation Our company is a growing, well respected business with many satisfied customers We take pride in our business, product, and customer service We are absolutely not running a scam.Sincerely,Haris

Mike Hamberger is very knowledgeable about all the ins an out of the Rainbow and its uses - He was able to answer all of our deep technical questions. Wonderful to work with. Totally happy with our purchase. Thank You Mike H.

Here are some copies of the receipts that were signed by the customer As you can see everything is dated for the date of purchase and signed by customer who was fully aware of everything at the time of purchase We have spoken to Mr*** numerous times and explain to him that he had
three days to cancel the transaction Please let me know if you need any further information regarding this case

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. Subject: Re: You have a new message from the Roanoke Revdex.com regarding complaint #***.Hi, I Just wanted to notify you that I received the prize today.Thanks,*** ***

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
If my daughter and I were treated with respect and honesty I would not have made a complaint here.  As stated in the complaint, we were manipulated into signing blank receipts which were later filled out as being delivered and satisfied.  The issue of my younger daughter standing near "[redacted]'s" truck waiting for him to give her the promised purifier and him punching it out of our drive seems to be of no consequence to this company.  My older daughter called back as requested so that someone who identified themselves as a manager could, "bring it over personally".  She did not receive a return call to set up the time.  She came to my home during my demo in order to see what was going on.  The rep did not know she would be at my house thus he only brought one in to demo.  That is why he told us he would get it from his truck as he rushed out the door, again speeding out of our drive.  Fortunately, my daughter was unharmed.

To Whom it May Concern, I have attached two delivery receipts showing that two Rainmate air purifiers were delivered to [redacted] and [redacted] on Aug 4th, 2017.  We apologize for any miscommunication or misunderstanding regarding receipt of the free air purifier for your...

younger daughter.  Being that your daughter is only 15 years old, she is ineligible to receive a free Rainmate air purifier due to our company policy.  Our company policy generally implies that only one Rainmate air purifier is free per home per demonstration, for qualifying recipients over 18 years of age.  We considered special circumstances in the case of [redacted] and [redacted] due to unforseen complications with scheduling, which is why our company allowed two free Rainmates to be delivered.

Mr. [redacted] was in fact one the people selected in the drawing selected for  a free Rainmate as a part of our advertisement campaign. He entered this drawing at the Augusta County Fair.  We reached out to Mr. [redacted] to make him aware that he was selected and to arrange a time to come out...

to provide our in home demonstration of our other products and to deliver the ranimate if he participated.  He was informed that he would receive the rainmate at the time of the in home demonstration.  He stated that he did not wish to arrange a time for the presentation.In closing, we will be sending Mr. [redacted] a free Rainmate via USPS with signature confirmation.  Our company is a growing, well respected business with many satisfied customers.  We take pride in our business, product, and customer service.  We are absolutely not running a scam.Sincerely,Haris

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