Rainbow Pools

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am very satisfied with the business response and would not hesitate to use them againThe lady that owns the company is very nice and a big help Regards, [redacted]

Mr [redacted] called our store and said he was having problems with his filter and needed a service callWhen we responded it was determined he needed a new motorOne was installed and everything seemed fine.He called a few days later and said he had a used multiport valve that he would like installed and could our man come over and put it onHe did so and was paid and received a tip from the lady at the house.We did not know he was dissatisfied until we got your letterI am sorry the time schedule did not work to his satisfactionWe cannot give specific times as you never know how long a job will takeI'm sorry he missed work, but his help was not neededDue to inclement weather appointments get shuffled aroundSEE ATTACHED