We did do the work performed as described by Mr [redacted] on 2-5- Toilet was reset and was working properly for a month before we received a phone call We did not receive a phone call about the toilet until 3-8-where Mr [redacted] inquired about the broken toilet bolt He did call several times to check on this as the owner was out of the office and the secretary could not give a definite answer on warranty We did schedule an appointment to go back on 3-9-to correct the problem but Mr [redacted] cancelled the appointment and called someone else I've attached a screenshot of our records verifying the dates and that Mr [redacted] cancelled his appointment
We did do the work performed as described by Mr [redacted] on 2-5- Toilet was reset and was working properly for a month before we received a phone call We did not receive a phone call about the toilet until 3-8-where Mr [redacted] inquired about the broken toilet bolt He did call several times to check on this as the owner was out of the office and the secretary could not give a definite answer on warranty We did schedule an appointment to go back on 3-9-to correct the problem but Mr [redacted] cancelled the appointment and called someone else I've attached a screenshot of our records verifying the dates and that Mr [redacted] cancelled his appointment