Rainey Used Cars

When I pulled up, I walked around and looked at a few cars. I was greeted by Mr. Charles, who gave me run down on the cars that I was interested in. Mr. Charles was very professional. I told him the exact car I wanted and even offered insurance through their insurances, and it was very affordable with my payments.

Thank you, Mr. Charles

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, I have a copy of the repo paper's from Terrell County and yes he came in November when I paid in October I showed my payment to the police [redacted]

Good morning, In response to the complaint# [redacted] , I am attaching copies of the documentation that supports the details of the things that is going on with this caseMr [redacted] purchased a vehicle on 2/16/2013(Lincoln Town Car) for the price of $11,where he placed a down payment of $which left $10,to be financedthe contract was set up on a monthly basis of $per month due by the 8th, Mr [redacted] paid a total of $6,880.25(attached on ledger) on this account which exceeds the cost that he is stating in his complaint of ($5400)The last payment received was on 10/14/and is now showing days past dueThe customer signed the contract with the cost of car(purchase agreement) and the amount financed(installment contract), so there wasn't anything that he was unaware of at the time of purchase unless he didn't read what he was signingin reference to the warrant, it was filed in the county where he resides and served in that county as well(warrant attached), also the ledger shows all the payments that he has paid (coded PR)the 1sst attempt to repo the car, his account was days late and was not current whatsoever on his accountThe police came and because it was not a peaceful repossession and the fact MR [redacted] removed all tires off the vehicle, the repo agent was instructed to leavePlease direct any questions on this complaint to the assigned email and we will respond immediatelyPlease also see supporting documents attached to this answer and if any questions please contact our company via email thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards, I have a copy of the repo paper's from Terrell County and yes he came in November when I paid in October I showed my payment to the police. [redacted]

Good morning,
In response to the complaint# [redacted], I am attaching copies of the documentation that supports the details of the things that is going on with this case. Mr. [redacted] purchased a vehicle on 2/16/2013(2003 Lincoln Town Car) for the price of $11,139.58 where he placed a down payment of...

$800 which left $10,339.58 to be financed. the contract was set up on a monthly basis of $360 per month due by the 8th, Mr. [redacted] paid a total of $6,880.25(attached on ledger) on this account which exceeds the cost that he is stating in his complaint of ($5400). The last payment received was on 10/14/2014 and is now showing 135 days past due. The customer signed the contract with the cost of car(purchase agreement) and the amount financed(installment contract), so there wasn't anything that he was unaware of at the time of purchase unless he didn't read what he was signing. in reference to the warrant, it was filed in the county where he resides and served in that county as well. (warrant attached), also the ledger shows all the payments that he has paid (coded PR). the 1sst attempt to repo the car, his account was 103 days late and was not current whatsoever on his account. The police came and because it was not a peaceful repossession and the fact MR. [redacted] removed all 4 tires off the vehicle, the repo agent was instructed to leave. Please direct any questions on this complaint to the assigned email and we will respond immediately. Please also see supporting documents attached to this answer and if any questions please contact our company via email.
thanks

The account above is no longer active on our books, On August 9, customer called in and notified our company that she no longer wanted this vehicle and desired to be placed in another one. We advised customer that we need to take a look and diagnose the vehicle and would go from there. In the past...

the customer did have some repairs and the cost was $233.52 and customer paid a total of $70.00 on those repairs. We offered to resolve the issues with customer but she was no longer interested in doing business with us if she could not have another vehicle of her choice.