We bought all the Raingo gutter and downspout stuff we needed to do out garage, from LowesInstalling the gutters went okay, if a little slowlyThe downspouts, however, are a disaster
The elbows and other fittings are designed with one end female, and the other end male - so that one one end of the elbow, the downspout fits inside the elbow, and the other end, the elbow fits inside the downspoutThe female end works fine, but the male end is too bigYou can just barely, with a great deal of shoving and squeezing, get the elbow into the downspout, maybe half an inch (the other end slides in a full three inches) but it leaves a very big gap on both sides where the vinyl fixture pinches in
I went back to Lowes to see if maybe we'd just gotten unlucky, but every different piece, even the downspout joints, were designed the same wayI managed to find an employee who verified that, yes, that's the way they fit
It's especially infuriating because it wouldn't cost any more to manufacture it correctlyIt's either complete incompetence, or active hostility to its customer base
We bought all the Raingo gutter and downspout stuff we needed to do out garage, from LowesInstalling the gutters went okay, if a little slowlyThe downspouts, however, are a disaster
The elbows and other fittings are designed with one end female, and the other end male - so that one one end of the elbow, the downspout fits inside the elbow, and the other end, the elbow fits inside the downspoutThe female end works fine, but the male end is too bigYou can just barely, with a great deal of shoving and squeezing, get the elbow into the downspout, maybe half an inch (the other end slides in a full three inches) but it leaves a very big gap on both sides where the vinyl fixture pinches in
I went back to Lowes to see if maybe we'd just gotten unlucky, but every different piece, even the downspout joints, were designed the same wayI managed to find an employee who verified that, yes, that's the way they fit
It's especially infuriating because it wouldn't cost any more to manufacture it correctlyIt's either complete incompetence, or active hostility to its customer base